Remote Customer Sales Associate
Resume:
Davionna Harris
Retail Store Manager - Amora Renae Collection
Inkster, MI 48141
adxi43@r.postjobfree.com
Work Experience
Target Sales Associate
Target - Westland, MI
September 2019 to Present
help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the store and its merchandise. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales. Clean shelves, counters, and tables.
Help customers try on or fit merchandise.
Bag or package purchases, and wrap gifts.
Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
Monitor customer preferences to determine focus of sales efforts. Review operational records and reports to project sales and determine profitability. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Resolve customer complaints regarding sales and service. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Outbound Sales Representative
Life Line Screening - Ohio
October 2021 to January 2023
Take and make phone calls to and from new and existing customers regarding about the different services, educate, and explain the risk, benefits, and details, scheduling appointments for upcoming screening events in their area, take and process payments. Retail Store Manager
Amora Renae Collection - Detroit, MI
February 2016 to September 2022
• Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
• Monitor customer preferences to determine focus of sales efforts.
• Review operational records and reports to project sales and determine profitability.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Resolve customer complaints regarding sales and service.
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Retail Sales Worker, Sales Clerks
Walgreens - Inkster, MI
January 2014 to August 2016
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ticket, arrange and display merchandise to promote sales.
• Clean shelves, counters, and tables.
• Help customers try on or fit merchandise.
• Bag or package purchases, and wrap gifts.
Cashier
McDonald's - Inkster, MI
September 2013 to February 2014
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Assist customers by providing information and resolving their complaints.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Greet customers entering establishments.
• Answer customers' questions, and provide information on procedures or policies.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Education
High School Diploma
John Glenn High School - Westland, MI
June 2013
Skills
• Retail Management
• Sales
• Cash Handling
• Customer Service
• Team Building
Certifications and Licenses
driver's license
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