Marquis Baker

Hesperia, CA ***** • 702-***-**** • adxi0z@r.postjobfree.com

Websites, Portfolios, Profiles

●https://www.linkedin.com/in/marquis-baker-44a0a01a1

Professional Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

●Microsoft Programs

●Outlook

●Google Office

●Advanced Excel Spreadsheet Functions

●Compliance Reporting

●Google Drive

●Staff Management

●Client Information Database Systems

●Credential Verification

●Vendor Relations

●Organization and Prioritization

●Oracle Systems Knowledge

●Event and Meeting Planning

●Optimizing Team Performance

●Materials Ordering

●Customer and Client Relations

●Office Supplies and Inventory

●Multi-Line Telephone Systems

Work History

Receptionist, 01/2023 to Current

Diocese of San Bernardino – San Bernardino, CA

●Provided clerical support to company employees by copying, faxing, and filing documents.

●Restocked supplies and submitted purchase orders to maintain stock levels.

●Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

●Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

●Welcomed customers with friendly greeting, answered general questions, gathered the nature of visit and directed to specific offices.

●Maintained visitor log for entering and leaving the facility for security purposes.

●Collected facility invoice payments, processed transactions and updated relevant records.

●Answered the central telephone system and directed calls accordingly.

●Managed multiple tasks and met time-sensitive deadlines.

Overnight General Merchandise Stocker, 08/2020 to 11/2022

Walmart Supercenter – Victorville, CA

●Unloaded daily delivery trucks using equipment such as Electric and Manual Pallet Jack to quickly remove and stage products.

●Alternate goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

●Changed sales floor signs to show current pricing and support product promotions.

●Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.

●Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

●Conducted periodic inventory inspections and reported out-of-stock items.

●Created balanced pallets to support efficient and safe sales floor replenishment.

●Removed debris and packaging from boxes and separated for recycling or disposal.

●Consistently lifted materials weighing as much as 50 pounds.

●Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.

●Maintained accurate inventory records to provide data for use in audits and completion of order requests

●Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

Management Trainee, 08/2017 to 02/2020

Enterprise Rent A Car – Las Vegas, NV

●Described product to customers and accurately explained details and care of merchandise.

●Acted with integrity, honesty and knowledge to promote the culture of the company.

●Communicated with vendors regarding backorder availability, future inventory and special orders.

●Analyzed customer feedback to identify areas for improvement.

●Conceptualized innovative sales solutions and increased company revenue by 25% per branch.

●Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

●Gained knowledge of company policies, protocols and processes.

●Handled day-to-day customer or client questions via telephone or email.

●Used company reports to analyze sales, gross profit and inventory activities.

●Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

●Assisted with onboarding of new employees by providing training and development resources.

Building Manager, 08/2016 to 05/2019

UNLV SRWC – Las Vegas, NV

●Coached the entire building staff to promote optimal team dynamics while encouraging a positive working environment.

●Inspected grounds and facilities to identify necessary repairs.

Education

Bachelors: Communication Studies of Rhetoric, 05/2019

University of Nevada Las Vegas - Las Vegas, NV

Contact this candidate