GLORIA EDDINGTON
CELL: 661-***-**** or EMAIL: adxi0h@r.postjobfree.com
OBJECTIVE: Customer Service / Billing/Data Entry
SUMMARY OF QUALIFICATIONS
Extensive experience (18 years) in Customer Service including Billing/ Data Entry
Performance-driven and resourceful, ability to adapt to internal principles, policies, programs
Excellent work ethic: consistently recognized and awarded for customer service - handled more customers with fewer grievances, meeting sales incentives, accuracy of work performed, and for outstanding attendance
Actively involved / volunteer with Kern County groups aiding the community
BUSINESS SKILLS
Typing 40 wpm / 10 Key 152 net strokes per minute • Filing • Phones
Billing / Collections • Light Payroll • Data Entry • Cashiering
Computer: MS Word / Introduction Excel / Internet Programs: CRM / ICOMS
WORK EXPERIENCE
04/22 – 10/22 Customer Service Billing Maximus Folsom, CA
Process payment the online portal
Verified accuracy of billing and corrected any errors
01/20 – 04/22 Customer Service Representative Panther Group Maynard, MA
Setup vaccine appointments
Schedule transportation for vaccine appointments to senior care facilities
01/20 - present Cashier/Customer Service Wal-Mart Supercenter Bakersfield, CA
Grocery and merchandise checker
Process money orders, payroll/government checks and money transfer
3/01 – 06/19 Customer Service specialist Spectrum Communication Bakersfield, CA
Sold cable products, basic trouble shouting (cable boxes, internet/phone modems)
Data entry, payment processing in person and over phone
Handle customer sensitive information
EDUCATION
Bakersfield College – No Degree Bakersfield, CA
Bakersfield High School – Diploma Bakersfield, CA
REFERENCES
Available Upon Request