TESSA REINEKE

Temperance, MI *****

734-***-**** - adxhzn@r.postjobfree.com

PROFESSIONAL SUMMARY

Talented Manager with expert team leadership, planning and organizational skills. Smoothly equip employees to independently handle daily functions and meet customer needs. Gentle trainer and mentor with exceptional management abilities and results- driven approach. Great communion skills with customers and employees. SKILLS

Coaching and Mentoring

Managing Employee Relations

Sales and Marketing

Overseeing Employees

Scheduling and Coordinating

Team Leadership

Employee Training

WORK HISTORY

10/2019 to Current Manager

Handels Homemade Ice Cream – Toledo, OH

Maximized performance by monitoring daily activities and mentoring team members.

Improved marketing to attract new customers and promote business. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Managed a clean and safe working environment for others. 10/2018 to 10/2019 Crew Member

Tim Hortons – Lambertville Michigan

Worked front counter, drive-thru and other areas.

Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Kept drawer balanced by accurately processing cash, credit and debit payments. Assisted other team members to achieve goals.

EDUCATION

06/2022 High School Diploma

Bedford Public High School - Temperance, MI