George R. Filho

adxhy5@r.postjobfree.com

(***) *** – 5440

Profile

*More than 15 years successful experience as Human Resources (Payroll/ accounting).

*Excellent people and communication skills, customer service and contractos

*More than 10 years experienced in Marketing director and Host TV Shows and Comercial

*Solid computer skills, including Microsoft Office (Word, Excel and Power Point)

*Ability to train, create, motívate and supervise Employees.

*Problem-solving and multi-tasking skills.

*Capable of forming long-lasting relationships with employees and costumers.

*Experience in managing Office work paper.

*Experience in QuickBooks, Paychex, ADP payroll programs and Kronos.

*Experience in Construction Sales Management and Interior Designs

*Experience in Teaching and Coordinating ESL Classes

*Experience in Managing Department addressing behaviors

Experience

*Manager (Pro Department) At Home SurPlus – North Bergen – NJ (Feb 2023 – Present)

-Customer Service

-Bring Business to the company

-Being on the road visiting contractors

-Representing the company

-Managing Sales and Projects

*Manager (Deco Department) at Floor & Décor – Brandon – FL (March 2022 – Jan 2023)

-Customer Service

-Maintain the product available to customers

-Help customers choose the best items to accomplish their projects

-Manage the team (create daily task)

-Check if my crew has questions and couch them how to accomplish daily task

-Make sure all products are available to sale

-Check the department daily (cleaned, price tagged, and how is the product presentation)

*Designer, at Floor & Décor – Brandon – FL

-Customer Service

-Help customers choose the best product to their project following all the procedures related to CARE

-Prepare projects (My Project)

-Follow up with customers and orders

-Sale

*HR Manager, at U.S Frameless Glass Shower Doors (2020-2021)

- Training new employees

- Solving Customer Services issues and employee issues

- Timing Control

- Prepare meetings

- Training safety team

- Control Sales and employee booking

*Notary Licensed since December 2016 - 2021 (Union County)

*Operations Manager, at Floor & Décor – Paramus and Toms River NJ (2019 – 2020)

- Focusing on staffing and maintaining employees and responding to employee inquiries and concerns regarding company policies and benefits while ensuring confidentiality.

- Coordinating the selection and employment process including posting jobs, scheduling tests, conducting and coordinating interviews, and delivering new-hire orientation.

- Responsible for leading employee engagement efforts, conducting focus group meetings, training and assisting with training and connections applications.

- Perform administrative functions such as checking new-hire paperwork, entering paperwork into the appropriate system, tracking employee time and attendance, storing employee s personal information according to legal requirements, and maintaining confidentiality of records.

- Completing payroll functions and processing paperwork for benefit changes.

- Comply with safety procedures, notify management of any accidents, and follow reporting and drug screening procedures.

*Operations Supervisor, at Lowes Home Improvement – Union NJ #1939 (2019)

-Sales

-Cycle Account

-Safety

-Couching Sales Specialists and Costumers Service Department

-Staff Schedule

-Managing Office supply Order

-Conduct Interview and orientation

-Supervising sales, phone calls and behavior

-Managing Head Cashiers, Cashiers and Customer Service Pick Up and Return Desk

*Appliance Specialist, at Lowes Home Improvement – Union NJ #1939 (2018)

-Customer Service

-Process sales

-Process DSHR

-Answer calls

-Safety

-Maintain the department clean

-Order Management

-Update orders and schedule delivery dates

*Human Resources Manager, at GS Renovation Hardwood Floor – Newark, NJ (2015 – 2018)

- Prepare the hiring process.

- Keeping office paper organized in files

- Controlling employee time scheduling

- Prepare the accounting (employee paychecks / income / expenses)

- Answer the phone (Costumer services)

- Solving employee’s matters

- Preparing all the billing invoices

- Preparing company meetings

*Human Resources Specialist, at Lowe’s Home Improvement – Lowe’s of Chelsea, NYC

(2015)

- Focusing on staffing and maintaining employees and responding to employee inquiries and concerns regarding company policies and benefits while ensuring confidentiality.

- Coordinating the selection and employment process including posting jobs, scheduling tests, conducting and coordinating interviews, and delivering new-hire orientation.

- Responsible for leading employee engagement efforts, conducting focus group meetings, training and assisting with training and connections applications.

- Perform administrative functions such as checking new-hire paperwork, entering paperwork into the appropriate system, tracking employee time and attendance, storing employee s personal information according to legal requirements, and maintaining confidentiality of records.

- Completing payroll functions and processing paperwork for benefit changes.

- Comply with safety procedures, notify management of any accidents, and follow reporting and drug screening procedures.

*Front Cashiers Customer Service, at Lowe’s HomeImprovement – Union NJ (2014 – 2015)

- Checking customers out, returns, processing internet orders, opening Lowe’s credit cards, and actively assisting customers.

*Human Resources Coordinator, Yankee Clipper Dist – North Brunswick NJ (2013-2014)

-Sole HR Representative for a growing organization with 159 full-time employees

-Hired 43 full-time professional in 2012 ranging up to Director Level across all the company department

-Proactively sought out unique low-cost recruiting techniques saving organization thousands of dollars in executive recruiter fees

-Helped craft job descriptions for 20 job titles across eight different departments

-Manage relationship with Professional Employer Organization (PEO), handling all payroll, benefits, worker’s compensation, Unemployment, and more

-Coordinate training program, selecting content and sourcing training vendors

-Seeking out costs effective benefits program to eventually replace PEO

-Launched new hire orientation program spanning medical and dental benefits, short/long term disability, life insurance, and leave of absence processes

-Established company’s performance management process ensuring annual assessment compliance for all employees

-Responsible for creating the employee handbook created and revised by the company President

*Human Resource Assistant, Jasmin Transportation – Fair Lawn NJ (2012-2013)

-Performing customer services functions by answering employee requests and questions

-Conducting benefits enrollment for new employees

-Verifying I-9 documentation and maintain books current

-Submitting the online investigation requests and assisting with the new employee background checks

-Reconciles the benefits statements

-Performing payroll/benefit-related reconciliations to company’s account

-Update HR spreadsheet with employee change requests and processes paperwork

-Assisting with processing of terminations

-Assisting with the preparation of the performance review forms

-Assisting the HR Director with various research projects and special projects

-Assisting with recruitment and interview process

-Scheduling meetings and interviews as requested by HR Manager

-Scheduling conferences by reserving facilities at local hotels and restaurants

-Making photocopies, faxes documents and performing other clerical functions

-Files papers and documents into appropriate employees’ files

-Preparing correspondence

-Preparing new employee files

-Processing mail

-Accounting payables and receivables

*Contracting Manager/ Payroll, Prime Maintenance LLC (Garden Homes) - Old Bridge NJ and Spring Valley NY (2010-2012)

-Preparing, as necessary, in developing the solicitation and writing the draft documents

-Monitoring the contractor’s progress and performance to ensure goods and services conform to the contract requirements

-Managing any state property used in contract performance

-Authorizing payments consist with the contract terms

-Exercising state remedies, as appropriate, where a contractor’s performance is deficient

-Resolving disputes in a timely manner

-Accounting payables and receivables

-Revising all the work done at the maintenance department

-Check the tenants’ satisfaction

-Preparing the weekly invoices

-Employees timing control

-Prepare the payroll

*HR Manager/ Accounting/ Producer, Paganini Dance Martial Arts - Newark NJ

(2006-2010)

-Process month and year process, accounts payable/ receivable, cash receipts, general ledger, payroll and utilities, treasury, budgeting, revenue and expenditure variance analysis, capital assets reconciliations, trust account statement reconciliations, check runs, fixed asset activity, debit activity etc.

-Monitor and analyze accounting data and produce financial reports or statements

-Establish and enforce proper accounting methods, policies and principles

-Meet financial accounting objectives

-Establish and maintain fiscal files and records to document transactions

-Producing the company’s annual recital (location, decoration, sound, recital numbers and press)

*ESL Teacher and Coordinator

-UCEDA School (2016-2017) – Newark NJ

-Harvest Institute (2010) – Newark NJ

-Uncle Sam English School (2009) – Newark NJ

-CCLS Language Center (2007-2011) – Newark NJ

-Yes! Language School (2004-2006) – Long Brach NJ

- A+ Language School (2007) – Long Branch NJ

ART

*Columnist of Brazilian Times Newspaper (George Roberts Talks) (2013 – 2020)

*Hosting and Producing the TV Show George Roberts Talks (Independent YouTube Channel) (2018 -2020)

*Hosting the TV Show America Legal and George Roberts Interviews on Veja TV & AppleTV (2015 - 2017)

*Working as TV Host and Producer of The Fashion Channel (2010 – 2015)

Education

*CENI - High School (Rio de Janeiro – Brazil)

-Technology (Data Processing / Informatics) 1998

*UNESA - Estácio de Sá University (Rio de Janeiro – Brazil)

- Bachelor’s in education (Portuguese / English) / Phycology 2002

*IBEU - Brazil and United States Institute (Embassy) (Rio de Janeiro – Brazil)

-Teacher training course in psychology education 2003

*Auburn Hills Michigan University (2003-2006)

-Extended Program in Psychology Education master’s degree

*FIT – Fashion Institute of Technology (2007-2009)

-Program in Fashion Journalism (Marketing Communication)

Language Skills

Portuguese, English and Spanish (Fluently)

Italian, French and Japanese (Basic)

George R. Filho

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