Administrative Assistant Front Desk
Resume:
Karla Vanzego
Waldorf, Maryland 20603
Cell 240-***-****
Email: adxhvy@r.postjobfree.com
Over 15 years of experience providing excellent customer service and top-level clerical assistance to high level executives.
Skills
Ability to effectively manage an office assuring a smooth operation on the daily basis.
Strong oral and written communication skills.
Well organized with the ability to prioritize tasks and meet deadlines.
Proficient in Microsoft Office.
Ability to work independently without supervision.
Ability to use the internet for research.
Familiarity with all office equipment and the ability to trouble shoot.
EXPERIENCE
Receptionist
Sports Clips March 2022 to June 2022
Great Clips January 2019 to March 2021
Sports Clips January 2018 to January 2019
Ratner Corporation, La Plata Maryland May 2013 to December 2015
Salon 2000, Waldorf, Maryland February 2009 to May 2013
Managed the front desk.
Answered busy telephones, took messages, and routed calls.
Scheduled, cancelled and confirmed appointments.
Greeted clients and assisted with check-in.
Maintained accurate calendars and schedules.
Received and signed for Federal Express packages.
Ordered supplies bi-weekly and restocked product shelves as needed.
Updated client demographic information as needed.
Followed safe waste disposal procedures in accordance with Material Safety Data Sheets (MDS) using health and sanitation standards daily.
Executive Administrative Assistant/Office Manager
Rock Creek Manor Nursing Facility, Washington, DC August 2005 to January 2008
Karla Vanzego pg2.
Stoddard Baptist Nursing Home, Washington, DC
October 2000 to August 2005
Managed the administrative office and provided a high-level of administrative/clerical support to Administrators, Medical Directors and Department Heads.
Managed the administrative office assuring a smooth daily operation.
Coordinated and scheduled teleconferences, meetings, conference rooms and travel arrangements.
Answered multi-line telephones routing calls and taking messages as needed.
Maintained the departmental budget keeping timely and accurate financial reports to avoid variances.
Checked the Administrator’s emails and responded promptly.
Managed and maintained the Administrator’s calendar making necessary updates keeping the Administrator informed.
Managed the Receptionist and Security Staff providing training and cross coverage during lunch periods and absences.
Used computer software to create spreadsheets, manage databases, prepare presentations, and type business correspondence.
Took, typed and disseminated minutes for all Staff, Department Heads, Medical Staff, and Quality Assurance/Risk Management Meetings.
Used the internet, email and fax machines to communicate with outside clients and vendors.
Developed a records management system and updated files on the as needed basis.
Ordered supplies for the department bi-weekly while managing and maintaining the departmental budget.
EDUCATION
College of Southern Maryland
Business Management Courses LaPlata, Maryland
Frank W. Ballou High School Washington, District of Columbia
Diploma
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