management / sales / customer service / multi tasks /

Amine Bader El dine

Adresses : Bierut, Chiyeh

Mobile Phone : +961 70/948110

E-mail : adxhts@r.postjobfree.com

Objective:

I am seeking an opportunity to apply my theoretical knowledge personality and education through a well established career, with your institution and to be an active member of organization, to hone my skills acquires experience that can reflect positively on company's performance and profits. Personal:

Self – motivated person.

Good communication and collaboration within a team.

Qualified skills in learning new procedures and process.

Perform well under work load

Demographic Data:

Gender: Male

Marital Status: Married.

Date of Birth: 09/08/1985

Nationality: Lebanese.

Education:

2005_2006: NC School (BT3 in Architect)

AUTOCADE (2D to 3D illustrator)

Languages:

Arabic: (Native)

English: ( Good, Writing, Reading and Understanding)

French: ( Good, Writing, Reading and Understanding) Professional Experience: More than 10 years

2003- 2013: Americana Company, BHV.

Cashier in Hardees Restaurant.

Kitchen in Hardees Restaurant.

Lobby in Hardees Restaurant.

Driver in Hardees Restaurant.

Crew Trainer in Hardees Restaurant.

Supervisor in Hardees Restaurant.

Restaurant mangment

Restaurant maintenance

Delivery coordinator

sales

customer service

Crew trainer in Hardee's Restaurant:

I have crew trainer certificate from training department.

Assist with crew training using the crew person training program

Work with employees & making follow up for them

Be a role model for new employees &crew persons

Respond to guest complaints & solve it.

I have many certificates awarded for excellent performance Supervisor in Hardee's Restaurant:

Operating as a MIC in the branch

Supervising individual per shift

Leading & Directing the crew member

Shifting in many restaurant & branch in Americana

Basic food hygiene(BFH)

Technical Station training(TST)

Food Safety(FS)

SHIFT LEADER Training Program certificate

Customer Service Training courses

Delivery Training courses

Food Cost Certificate

Time Management &Team Building Training Seminar

Certificate

Essential of Management certificates(EM/QSR)

Senior Sales Assistant At MARKS

&SPENCER(Ladies/Men/kids/Cosmatics)

MAY 2013 ( ALFUTTAIM INTERNATIONAL GROUP M&S )

RETAIL SALES training (sales consulting in the 1st MARKS & SPENCER in Lebanon )

CHAMPION OF THE MONTH Certificate in Lebanon from ALFUTTAIM COMPANY (MARKS &SPENCER)

Serves customers by selling products; meeting customer needs

Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes

Planning and executing solutions for the sales team to deliver to customers

Mentoring sales team members

Identifying business opportunities with current and prospective customers

Analyzing opportunities by researching the industry and market trends

Maintaining relationships with larger clients by providing information, support and guidance

Preparing reports by collecting sales information and statistics

Delivery Manager in (ALTURKI DONER) chiyah

Delivery managing, dispatching, follow up

KPI`S

Customer complaints

Food safety & quality

Staff monitoring(attending,leaving)

Kitchen shift leader (Crepaway)

Assist in supervising the kitchen opening & closing procedures according to checklists.

Ensure quality standards in food production using records, menu and appropriate reference material.

Monitor the implementation of standards set for products and practices to ensure food safety.

Ensure good grooming, hygiene, safety and sanitation practices in kitchen area.

Ensure good cleaning and handling the kitchen utensils and equipment.

Assist in the kitchen supplies and equipment receiving, rotation, inventories and requisitions.

Report the needs of regular maintenance and upkeep of the kitchen and its equiupment.

Monitoring the kitchen staff schedule, attendance, duties, performance, training and leaves.

Ensure good and professional communication channel among and with the kitchen staff and with the head of kitchen through logbook, memos, briefings and meetings.

Follow up the daily kitchen report.

Brief the head of kitchen about the kitchen state of operation providing advice for possible improvement.

Assistant manager at (AJ STORE FOR MEN)

GEMAYZEH

• Hire and train new employees.

• Supervise sales clerks to ensure that customers are helped.

• Work with the manager to create advertisements for products.

• Keep track of inventory.

• Motivate staff during busy shifts.

• Listen to customers' complaints and assist them, when needed

• Sales & customer service

Owner (The City Sky)company:

Government services

NSSF REPRESENTATIVE:

CLEAR ALL NSSF, MINISTRY OF HEALTH, FINICIAL, REAL ESTATE TRANSACTIONS.

Special Knowledge: More than 10 years.

Team Leadership/Supervision

Training

Management

Public Relation(PR)

Maintenance

Customer service

Hospitality

Sales

Retail Sales

Computer Skills

Sales Cycle Management.

Computer Skills:

Microsoft office: Word, Excel, Power Point, Internet. Hobbies:

Running,Swimming, Foot ball

Reference:

Available upon request

I Have a Driver's Licenses (Motorcycle & Public driver's license).

Contact this candidate