Results-driven and versatile professional with a solid background in s

Blake Harris

adxht9@r.postjobfree.com • 770-***-****

Lithonia, GA 30038

Qualifications Summary

Results-driven and versatile professional with a solid background in supply chain management, logistics, inventory control, and order management. Seeking opportunities to leverage my diverse skill set and contribute to the success of a dynamic organization in the supply chain, logistics, inventory, or order management roles.

Supply Chain & Logistics

Proven track record of optimizing operations, reducing costs, and ensuring smooth supply chain processes.

Skilled in strategic planning, logistics oversight, vendor management, and cross-functional collaboration to achieve organizational objectives.

Operational Excellence

Adept at analyzing data, identifying bottlenecks, and implementing innovative solutions to improve efficiency and enhance overall performance.

Order Management

Capable of designing and implementing order management strategies to optimize end-to-end order processing and inventory management.

Proficient in utilizing order management systems and software to streamline operations.

Key Strengths

Demonstrate exceptional cross-functional relationship building and collaboration skills, fostering strong partnerships to achieve organizational objectives.

Professional Experience

Johnson Controls, Lithia Springs, GA 2014 – 2023

Operations Manager

Oversaw and led teams of 10-50 individuals, adapting staffing levels based on business and departmental requirements. Collaborated with cross-functional global teams to successfully implement a comprehensive ERP update, enhancing efficiency and reducing long-term IT expenditures across multiple locations within the global supply chain. Established effective communication channels with suppliers, ensuring optimal product pricing and availability, and actively seeking opportunities for improvement. Provided oversight for inventory control operations, including procurement, cycle counts, replenishment, and optimizing warehouse cubing. Delivered general IT Support functions, promptly addressing employee workstation issues through troubleshooting, ticket resolution, and facilitating new user setups.

●Successfully served as the Subject Matter Expert (SME) for multiple teams, leading the consolidation and migration of 30 disparate ERP systems to a single integrated platform, streamlining operations and reducing costs.

●Achieved a remarkable 10% increase in productivity by implementing process improvements through a successful Kaizen event, resulting in enhanced efficiency and streamlined operations.

●Successfully improved SLA (Service Level Agreement) performance by an impressive 5% during the fiscal year 2021, despite facing a significant 50% reduction in team size.

●Utilized LEAN principles to identify areas for improvement and implemented process enhancements that yielded a 10% increase in productivity.

●Managed order fulfillment and tracking processes within ERP/WMS/TMS systems to analyze carrier communications and address issues such as re-consignments, on-hand/undeliverable shipments, and bill of lading corrections.

●Created, generated, compiled, and executed daily Key Performance Indicator (KPI) reports for the Order Management, Warehouse, and Finance business units, enabling data-driven decision-making and performance monitoring.

Jacobson Companies, Forest Park, GA 2012 – 2014

Inventory Analyst Operations Coordinator

Directed and supervised a team of 20-30 individuals, adapting staffing levels based on business requirements. Designed, implemented, and monitored key metrics using data generated from SAP to assess the efficiency of workflow, workload allocation, materials utilization, and labor performance. Compiled and prepared Quarterly Business Report, presenting it to the President of Samsung NA and executive leadership team of the client, providing valuable insights and recommendations. Played a vital role in material type implementation process, streamlining warehouse functionality and optimizing operational efficiency.

●Developed a comprehensive proposal to a client company, outlining the benefits and feasibility of upgrading IT servers, implementing UPS backups, and configuring additional workstations within their facility.

●Successfully presented proposal, showcasing potential improvements and aligning with client's business objectives.

●Led warehouse cube process and spearheaded redefinition of warehouse pick pattern utilizing SAP wave generation.

J&T Reliable Trucking, Ellenwood, GA 2011 – 2012

Installation Technician/Driver

Loaded trucks based on the delivery order schedule, ensuring efficient and timely delivery to customer locations. Installed Sleep Number Bed Systems at customer locations, providing professional and attentive service. Conducted comprehensive training for customers on the technical aspects and usage of the Sleep Number Bed System, ensuring they were knowledgeable and comfortable with the product.

●Verified orders and materials at the Sleep Number Warehouse before pickup, ensuring accuracy and completeness.

Additional Experience

Onsite Supervisor, Turner Construction, Atlanta, GA

Warehouse Manager, CineMassive Displays, Atlanta, GA

Global RMA Coordinator, Google Inc., Atlanta, GA

Education

NA in Computer Science/Mat

Michigan State University, East Lansing, MI

High School Diploma GED

Professional Assessments

Warehouse Shift Leader — Proficient

Warehouse Safety — Proficient

Technical Support — Proficient

Technical Support: Customer Situations — Proficient

Licenses & Certifications

OSHA 30-Hour Certification

Certified Forklift Operator

Driver's License

Non-CDL Class C

Technical Proficiencies

Microsoft Office Suite: Excel, Access, PowerPoint, Word, Crystal Reports, SharePoint, Visio, Epicor, SAP GUI 730, Baan100, Baan560, SIMS, TigerPaw, Red Prairie

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