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Customer Service Phlebotomy Technician

Location:
Durham, NC
Salary:
17-20
Posted:
June 03, 2023

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Resume:

Megan Heron

Durham, NC

adxhse@r.postjobfree.com

910-***-****

Work Experience

Patient Screener/Shadow Phlebotomist

University of North Carolina Adams School of Dentistry - Chapel Hill, NC August 2020 to September 2020

My duties day to day included:

- Proper PPE usage and sanitation protocol with each patient.

- Proper screening/inquiries from patient about any past COVID encounters

- Proper protocol taking Vitals

- Opportunity to float with certified phlebotomists to gain access/experience

- Heavy patient flow throughout the week

- Great bedside manner/patient respect

- Quick thinking as well as conflict resolution

- Willingness to be trained and a strong team member

- Tenacity, drive,and dependibility

Phlebotomy Technician

Brunswick Community College - Bolivia, NC

February 2020 to July 2020

Recent graduate of Brunswick Community College in Brunswick County (Bolivia). It was somewhat of an accelerated program and I was so excited to begin this journey and education. My three instructors teach but are also still actively in the field for Phlebotomy as well as nursing. I understand I'm new in this field, but the hands-on learning, intense lectures and multiple exams I believe has made me an asset to any institution I am employed with. I have many life experiences in a slew of occupations which has groomed me to become a strong team player that can adapt, learn, and go above and beyond to gain the most experience and knowledge I can possibly gain. My personality is one where I can truly get along with fellow employers as well as patients alike. I have a patient, enduring, soft yet responsible towards each situation that presents itself. I am a quick thinker and will always double check to make sure all of my procedures are correct and consistent. Education

Certification in Phlebotomy

Brunswick Community College - Bolivia, NC

February 2020 to July 2020

Certification in Fine arts/psychology

Syracuse University - Syracuse, NY

August 1999 to November 2003

Skills

• Patient Care

• Venipuncture

• Phlebotomy

• Vital Signs

• Infection Control Training

• Great patient care

• Punctuality

• Team player

• Medical Office Experience

• Medication Administration

• Classroom Experience

• Laboratory Experience

• Anatomy Knowledge

Assessments

Customer Service — Proficient

October 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Medical Lab Procedures - Phlebotomy — Familiar

August 2020

Selecting proper supplies based on physician orders for specimen collection protocol. Electronic Health Records: Best Practices — Proficient August 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use.



Contact this candidate