Indasia Scribner
Miami, FL *****
adxho3@r.postjobfree.com
I am currently relocating to Miami, Florida looking for a long-term position in all of my job experience, I am also looking for a company with
great opportunity and growth.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Call Center Agent
VRI Research - Las Vegas, NV
February 2023 to Present
• Making outbound phone calls to respondents on a daily basis.
• Maintaining a upbeat professional attitude at all times.
• Reading different scripts to respondents to explain surveys are being conducted. Amazon Delivery Driver
Peloton - Las Vegas, NV
November 2022 to Present
• Delivering packages to businesses and residential areas.
• Driving and being safe at all times while on the road.
• Reporting to dispatch for any issues or problems. Night Auditor/Front Desk Agent
Club De Soleil - Las Vegas, NV
March 2022 to September 2022
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be willing to cross train in other accounting or hotel-related areas.
• Must be able to prioritize job functions in order to meet deadlines.
• Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions in order to meet deadlines.
• Ensure accuracy of all numbers reported including statistics.
• Input and update financial information into corporate communications network.
• Perform daily, weekly, monthly and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Ensure overall guest satisfaction.
• Respond to governmental inquiries upon receipt.
• Handle guest requests
Night Auditor
Bluegreen Vacations - Las Vegas, NV
January 2021 to October 2021
• Responsibilities included checking in guests, handling their requests and taking reservations.
• Reconciled all accounts and processed invoices.
• Being accountable for the accurate balances of the front desk cash drawers and reporting discrepancies to resort accounting/ management along with any explanation of these discrepancies.
• Worked with security to maintain a safe and comfortable environment for guests.
• Dealt with incidents and guest needs during third shift and reported to management any resort issues that needed to be addressed.
Server/Cashier/Barista
Cunningham's Cafe - Baltimore, MD
March 2015 to February 2016
• Greeting customers/guests
• Served all food to guest
• Bussed tables
• Cashiering/Cash handling
• Made coffee beverages on espresso machine
• Served alcoholic beverages
• Counted register and dropped deposit at end of shift
• Maintained a positive attitude
• Food Expo
Front Desk Agent
Four Seasons - Baltimore, MD
November 2013 to March 2014
• Provided information, advice. guidance and assistance to guests and employees
• Proficient in communication to ensure excellent customer service
• Provided guest requirements in timely manner
• Organized events, arranged facilities and services meeting guest's expectations
• Handled complaints to ensure resolution for guest satisfaction
• Assist guest with luggage and belongings
• Having a positive and professional attitude
• Handled mail, package, and messages with due procedures Cashier/Barista
Quartermaine Coffee Roasters - Bethesda, MD
January 2013 to July 2013
• Greeting customers.
• Follow all procedures and policies.
• Maintain a clean and well stocked café.
• Ensure that day to day activities and assignments are being completed using the various checklists or instruction from a supervisor
• Maintain excellent customer service skills and a friendly and helpful attitude
• Handle all transactions with accuracy and efficiency.
• Complete any duties assigned to you by a manager, lead or student manager.
• Cash handling, and cashiering.
• Making all coffee and espresso drinks according to customer's liking.
• Maintain a high energy positive attitude!
• Meal prep, such as preparing baked goods, salads etc. Retail Sales Associate
Marshalls - Baltimore, MD
March 2010 to October 2012
• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts. Education
Randallstown High School - Baltimore, MD
August 2006 to June 2010
Skills
• Customer service (6 years)
• Clerical (6 years)
• Organizational skills (6 years)
• Receptionist (6 years)
• Data entry
• Filing (6 years)
• Time management (6 years)
• Microsoft office (6 years)
• Outlook
• Microsoft word
• Word
• Scheduling (6 years)
• Inventory (6 years)
• Customer Service Skills (6 years)
• Management
• Microsoft
• Barista Experience
• Coffee Experience
• Busser
• Food Preparation
• Serving Experience
• Meal Preparation
• Organizational Skills
• Customer Service Skills
• Inventory
• Time Management
• Powerpoint
• Communication Skills
• Computer skills
Certifications and Licenses
Driver's License