Technical Support Home-Based

Sales Marketing Support

FocalScope IT Solutions July - September 2019

Gulf Brokers August 2020

Performed various administrative functions, including filing paperwork. Devoted special emphasis to punctuality and worked to maintain an outstanding attendance record, consistently arriving to work ready to start immediately. Hands-on experience with CRM system

Acknowledges customers by responding to emails, and phone calls Demonstrates products and services as deemed necessary by clients and management Customer Care Officer

Inventory Coordinator

Pilipinas Teleserv Inc. November 2021 - May 2022 Nutraceuticals and Supplements Inc. May - June 2022 Handling inbound emails in a professional manner.

Resolving customer inquiries and requests and ensuring strong customer satisfaction. Escalating customer feedback as required.

Ensuring all documentation related to inventory flows is complete, accurate, and filed correctly. Coordinate with suppliers regarding the status of inventories and ensure smooth delivery of goods by coordinating with internal and external customers. About Me To obtain a position that would best fit my qualifications and work with interest and commitment to developing my knowledge and abilities for the success and improvement of my profession, especially in the corporate world.

Experience

Skill

Proficient in MS Office Applications (Word, and Power Point), Macromedia MX applications (Dreamweaver,

Flash), and familiarity with other software.

Capable in Eclipse (ADT Bundle) MS Access.

Knowledgeable in Python, PHP, HTML.

Basic knowledge in Networking Management (CISCO)

Rizel Mari L.

Yson

Can communicate well in Tagalog or English

Willingness to learn and eager to expand knowledge in any aspect

Good decision making skills, resourceful, attentive, punctual, respectful and well-mannered.

Office Staff

PHINMA Property Holdings Corporation September 2022 - January 2023 Updating paperwork, and maintaining documents.

Helping organize and maintain office common areas. 640E J. Wright St., Brgy. Batis,

San Juan City, 1500

094********

adxhnd@r.postjobfree.com

Customer Service Associate

Asia United Bank (AUB) January 2023 - April 2023 Ensure that authorization service is manned 24/7

Receive and process authorization request from other Visa and MasterCard member banks Checking of manually approved transactions and account maintenance is done by Authorizers Constant review of rejected transactions

Provide assistance to Card Cycle, Collections, and Customer Service on suspected fraud transaction cases

Dynamically adjust fraud rules and parameters of CMS as necessary Ability to be systematic and organized despite high volume workload Strong leadership, interpersonal, oral and written communication skills Keen on details and result oriented

Ability to apply strong problem solving skills

Education Jose Rizal

University

B.S in Information

Technology

Shaw Boulevard,

Mandaluyong City

2002 - 2012

Centro Escolar

University, Manila

2012 - 2018

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