Jennifer Lisbon

Supported, maintained, and delivered the ultimate client and employee experience. I have enhanced and performed over 20 years servicing a strong, diverse, and widely populated heritage of human needs. Monroe, New York 10950 adxhjn@r.postjobfree.com 804-***-****

To seek permanent full employment, enhance my professional human service skills, and provide a positive influence to the people that I work with to build a more efficient and a productive organization. Authorized to work in the US for any employer

Work Experience

Mental Health Therapy Aide

Creedmoor Psychiatric Center - Queens Village, NY

February 2016 to July 2021-

Transferred/ Relocated to

Rockland Psychiatric Center-

Orangeburg, NY

July 2021 to July 2022

Provided direct care services to individuals with mental illness, dual diagnosis, & developmental disabilities in an In-patient/ outpatient facility. To properly assist an individual, treatment plans were used for their advancements. Support system for individual's to participate in recreational programs as well as maintaining adult living skills. Duties also includes medication monitoring, charting compliance, Prevention & Management Crisis Services (PMCS), escort to clinical & court appointments. I am computer literate using software applications such as Microsoft Word, Excel, Powerpoint, and internet connections. Other duties include answering phones, transferring phone lines, copying, printing, faxing, and delivering/picking up laboratory reports and medication.

Team Leader

The Wellness Group - Richmond, VA

July 2012 to February 2016

Contributed extensive teamwork efforts to delegate a unit of direct care professionals in a group home setting for adults with intellectual disabilities. Emphasized effective communication skills, life skills, and crisis intervention. Ability to organize monthly scheduled activities for residents. Transported and assisted residents on scheduled appointments with physicians, case managers, and mental health providers. Provided residents with direct care service, performed general office duties, and charting compliance.

Crisis Counselor

Mending Fences - Richmond, VA

October 2008 to January 2012

Responsible for supporting the implementation of students in elementary and middle school Individual Education Plan and Individual Behavioral Plan. Maintained sight and sound supervision of the student, models appropriate behavior, punctuality, stress management and conflict resolution. Provide appropriate adult- child relationship to facilitate learning, social, community, and life skills. Assist student in practicing effective communication, problem solving, and anger management techniques.

Residential Counselor Flex

Intercept Youth Services - Richmond, VA December 2009 to September 2010

Assisted a team of counselors, and therapist for eight adolescent females in a group home setting. Responsibilities include providing proper direct care with all residents in accordance with each individual treatment plan and the therapeutic process. Transported, accompanied, and directly supervised residents on outings, activities, and appointments in the community. Provided a safe, secure, and pleasant structure environment. Assisted with medication administration on a timely basis. Demonstrated accurate information in the resident's chart and completed staff reporting documentation.

Community Support Specialist

Hartwood Foundation - Richmond, VA

November 2008 to May 2009

Maintained a clean, safe, and secure environment for a group home of five mentally challenged adult males. Provided overnight specialized supervision which includes 30 minute breathing checks, completed household chores and documentation such as staff communication logs, consumer data books, petty cash inventory, medication inventory and MAR review. Prepared dinner and breakfast for consumers, and administered medication.

Life Skills Counselor

180 Degree's Boys Adolescent Group Home - Chesterfield, VA

March 2008 to September 2008

Maintain a clean, safe, and secure environment for two units of four adolescents with social and behavioral issues. Duties include monitoring daily chores, preparing lunch and dinner, transporting to and from events, assist in meditation and journalism groups. Responsibilities include charting compliances, medication monitoring and crisis intervention.

Behavioral Counselor

Cumberland Hospital - New Kent, VA

February 2007 to February 2008

Maintained a clean, safe, and secure environment for a unit of 12 children and adolescents with autistic, neuro-behaviors, and mentally challenged features. Duties include assistance with morning and evening adult daily living skills, eating, school assignments, and physical educational activities. As well as charting compliance and crisis intervention.

Mental Health Worker

Poplar Springs Hospital - Petersburg, VA

February 2006 to June 2006

Maintain a clean, safe, and secure environment for a unit of 36 female patients of a therapeutic community. Assist with instructing an educational life skills group, written assignments activities, and group therapy sessions. Charting compliance and crisis intervention were handled, as well as providing transportation for medical appointments.

Skills:

•Managerial abilities, work well independently, and as a team player

•First Aid, TOVA, Medication Administration and CPR certified

•Computer literate in Microsoft word and internet applications

Education

High school or equivalent in Human Services

University of Phoenix - Richmond Campus - Richmond, VA

2011 to 2014

High school or equivalent in Psychology

New York Technical College - Brooklyn, NY

January 1999 to March 2001

High school diploma in Accounting

Norman Thomas High School - New York, NY

September 1990 to June 1995

Skills

•Crisis Intervention (10+ years)

•Documentation (10+ years)

•Management (2 years)

•Case Management (3 years)

•Microsoft Excel (10+ years)

•Receptionist (10+ years)

•Microsoft Office (10+ years)

•Powerpoint (10+ years)

•Crisis Intervention (10+ years)

•Autism Experience (8 years)

•Developmental Disabilities Experience (10+ years)

Certifications and Licenses

Driver's License

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