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Maintenance Technician Customer Service

Location:
Lakewood, WA
Salary:
neg
Posted:
June 03, 2023

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Resume:

HECTOR LOPEZ

SKILLS

• Facility Upkeep

• Safety Rules Enforcement

• Data Integrity

• Facility Security

• Safety Procedures

• Counseling Services

Facility and Grounds

Maintenance

• Daily Facility Operations

• De-Escalating Conflicts

• Daily Logs

• Analyzing Documentation

• Minor Repairs

• Security Controls

• Compassionate Care

LANGUAGES

Spanish

Native or Bilingual

Dependable Facilities Assistant with strong background working with multidisciplinary teams to optimize site maintenance and operational efficiency. Supports high standards of maintenance, security and customer service. Diligent and resourceful in solutions development, assisting in repairs and process improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

WORK HISTORY

December 2022 - Current

Facility Monitor Progress House Association, Tacoma, WA January 2010 - Current

Automotive Service Technician Self-employeed, Tacoma, WA Reported building issues to building management to reduce safety concerns.

Restocked office, kitchen and other common areas to maintain adequate supplies.

• Set up and broke down meeting rooms for events.

Secured records and storage to comply with filing and indexing procedures.

Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.

Performed routine and comprehensive custodial

maintenance of assigned facilities in alignment with specifications.

• Monitor cameras in control room.

• Perform physical counts of residents every 2hrs.

• Monitor medication intake.

Stay in close communication with other staff via walkie talkies.

• Report to next shift and inform staff of all that happened. CONTACT

Tacoma, United States 98404

253-***-****

adxhft@r.postjobfree.com

Bold Profile

November 2017 - December 2018

Maintenance Technician FPI Management, Fife, WA

Completed thorough inspections of vehicles to evaluate damages and develop repair plans.

Aligned systems with manufacturer specifications through skilled calibration.

Located and removed defective parts for skilled adjustment, repair or replacement.

Established clear repair plans with line-item details of expected labor and parts costs.

Tuned automotive systems and components to optimize functionality and prolong life of each piece.

Serviced vehicles according to OEM recommended

maintenance schedules for oil changes, engine tune-ups and fluid changes.

Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.

Replaced damaged, missing or defective parts with new and refurbished components.

Completed full vehicle inspections to check for leaks, damage or other issues of concern.

Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Analyzed and located malfunctions in brakes, motors, switches and control systems.

Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.

• Managed over 45 customer calls per day

Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Troubleshot equipment breakdowns and performed

preventive maintenance.

Followed work orders and specifications for machine and equipment replacement, repair or maintenance.

Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.

Completed daily, weekly and monthly checklists on

building equipment to maintain records of scheduled maintenance procedures.

Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.

• Installed new locks, door handles and door closers. June 1986 - October 1991

Squad Leader US Army National Guard, Pullman, WA

Partnered with facility management to successfully complete projects within anticipated deadlines.

Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.

Removed outdoor debris and yard clippings into

receptacles to properly maintain grounds.

Operated garbage compactor and separated trash for sanitation pickup.

Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.

Finalized work on building systems by completing basic carpentry and other finish work.

Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.

Reduced opportunities for theft and trespassers by securing entrances and exits.

• Operated varied hand and power tools to complete repairs

• Followed safety protocols to minimize workplace accidents Maintained property and equipment inventory and crew assignments.

Determined necessity and type of additional resources and change of approach and techniques.

Managed squad of 5 members engaged in fuels reduction projects and wildland fire situations.

Led fire team during infantry dismounted battle drills and situational training exercises.

Constructed and camouflaged infantry positions and equipment to prevent detection.

Responded to emergencies with speed, efficiency and knowledgeable assistance.

Patrolled designated coverage areas and evaluated terrain for defensive use.

• Trained in use of tear gas, passive ordnance and explosives.

• Led fire teams during battle drills and training exercises. Led basic reconnaissance operations and reported enemy movements to commanding officers.

Supported Crew Supervisor in establishing and updating crew policies and implementing new procedures.

Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.

Researched targets developed by various modes of

intelligence to determine relevance to mission objectives

and usefulness in field operations.

EDUCATION

August 2001

Associate of Science Nursing Assistance

Park Rose Nursing Facility, Tacoma, WA

July 1991

No Degree Civil Engineering

Washington State University, Pullman, WA



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