L E A N N E L E F E B V R E
Enthusiastic and professional administrative assistant with a proven track record in office administration and exceptional support. Seeking to leverage strong organizational and communication skills to contribute to a dynamic team and ensure efficient operations. 813-***-**** adxhfm@r.postjobfree.com Wesley Chapel, FL linkedin.com/in/leanne-lefebvre WORK EXPERIENCE SKILLS
Business Development Administrative Assistant Innovative Gx Health Computer Skills: San Antonio, TX (Remote) ● November 2020 – January 2023 Proficient in Microsoft Office/G Suite Communication & Listening
Generated reports and created spreadsheets for management to monitor sales People skills representatives’ goal statuses on a weekly, monthly and yearly basis. Overcoming issues /solving problems
Provided high-quality support to clients, internal staff, and over 20 Attention to detail sales representatives by promptly addressing inquiries, fulfilling requests, and Handling high-pressure situations providing information and documents. Decision making
Produced and distributed memos, forms, and updates via Slack messages or email. Customer service
Performed data entry and input new locations and providers into the Flexibility lab's EMR system, and filed and maintained sales reps’ Time and Activity Reports. Adaptability
Demonstrated an extended knowledge of the EMR system and Time Management & Prioritization assisted when needed. Multitasking
Scheduled Google meetings for lab staff, management, sales representatives, Organization Medical Affairs Team, Business Development Team, and C-Suite Executives.
Reviewed, proofread, edited, and designed client-facing materials
(print and electronic) for all areas of business. AWARDS
Coordinated office procedures and informed staff and sales team members of any 2018 Aventus Health Exemplary changes, and updated all projects with colleagues on Asana. Service Award
Onboarding for new sales representatives by creating logins and conducting orientations to familiarize them with various systems used. CERTIFICATIONS
Certified Medical Assistant
Administrative Assistant Executive Aventus Health (NAHP) Certificate Number: 121473 Orlando, FL ● February 2019 – October 2020 Certified Phlebotomy Technician
(ACA) Certificate Number: 004319
Provided secretarial support to C-Suite Executives, HR Department, Physicians, Basic Life Support - BLS and other entities/departments. (National CPR Foundation) ID: AAC2B
Acted as the right-hand person to the Director of Operations, handling scheduling, HIPAA & OSHA Certificates (Stericycle) memos and announcements, meeting agenda/minutes, tracking shipments, creating reports and spreadsheets, and typing and proofreading correspondence and contracts. EDUCATION
Managed travel arrangements – flight reservations, hotel accommodations, National CPR Foundation transportation, registrations for staff to attend conferences and seminars, National Association for Health placed catering orders for meetings. Professionals (NAHP)
Trusted with handling confidential and time-sensitive material for Executives. American Certification Agency for
Maintained important documents for all entities including: certificates, licenses, Healthcare Professionals (ACA) annual renewals and fees, and yearly tax forms, along with other various projects Hillsborough Community College from executives. Sussex County Community College
Worked as the point of contact for WNBA and WWE organizations for COVID High Point Regional High School testing during the pandemic.
L E A N N E L E F E B V R E
Practice Manager Aventus Pain and Spine Center
Oviedo, FL ● August 2018 – February 2019
Oversaw the overall practice, staff, and physical therapy department
Created office forms and documents.
Conducted staff meetings and attended corporate executive meetings, keeping staff up-to-date on company agenda.
Developed marketing material with providers for meetings with local referring Physicians.
Worked with surgery scheduler to ensure all required documents were submitted to the hospital for surgeries.
Managed the providers’ calendars for staff to schedule patient appointments accordingly around meetings, in office clinic and surgeries at the hospital.
Assisted with in setting up a partnering office in Mississippi.
Met with medical sales representatives and scheduled lunches with the providers. Client Services Administrator Aventus Biolabs
Tampa/Winter Springs, FL ● February 2017 – July 2018
Acted as the point of contact between sales representatives, provider’s office, and the lab.
Enrolled new clients in lab and maintained enrollments in the computer system.
Conducted data entry and created portal logins for collectors to retrieve patient lab results from the EMR.
Handled shipping and tracking of supply orders with the shipping department.
Conducted research, ran reports, and generated spreadsheets for management. Front Office Receptionist Tampa Bay Sports Medicine and Performance Wesley Chapel, FL ● June 2014- January 2017
Greeted and processed patients, including check-in/check-out, scheduling appointments, verifying insurance and collecting copayments, deductibles, or past due balance amounts, generated end-of-the day reports for provider’s to review.
Recognized as the top collector in the region.
Worked closely with the Arena Football League regarding players’ workers’ compensation medical treatment, as the provider was the team physician.
Trained new employees.
Medical Front/Back Office Florida Medical Clinic - New Tampa Urgent Care Wesley Chapel, FL ● May 2006 – June 2014
Performed patient check-in/check-out, insurance verification, and collection of copayments and deductibles, prepared end-of the day reporting, including credit card and cash closeout for bank deposits.
Took patient’s vitals, recorded symptoms and medical history for office visits and charting.
Verified patient injection history for school and immigration physicals to ensure they were up-to-date and current to complete required forms and documents.
Assisted the provider with medical procedures, such as applying bandages and splints, administering injections, drawing blood, performing EKGs, and more.