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Office Agent Service Delivery

Location:
Douala, Littoral, Cameroon
Posted:
June 03, 2023

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Resume:

Thomas Fabrice

NOGOL MBOCK

Cash and Trade Specialist

Personal details

Thomas Fabrice NOGOL

MBOCK

adxhd6@r.postjobfree.com

+237-*********

Cité-Sic Douala Bassa

Cameroun

*** ****** ******

March 10, 1995

Douala

D

Masculin

Camerounais

Single

Skills

Cameroon Exchange

Control Regulation

Bank Products

Customer Oriented

Profile

putting my know-how and my skills at the service of ambitious companies and to be an added value that will ensure their perenity is my aim. Education

Master Degree in Financial and banking

management

Nov 2017 - Nov 2018

Faculty of Economics Sciences and Applied management of the University of Douala Cameroon, Douala-Cameroon

Master Degree in Economics Sciences

option Econometrics

Oct 2016 - Jul 2017

Faculty of Economics sciences and Applied Management of the University of Douala-Cameroon, Douala-Cameroon

Bachelor Degree in Mathematics option

Economics and Mathematics

Sep 2015 - Jul 2016

Faculty of Sciences of the University of Douala, Douala-Cameroon Employment

Cash and Trade Processing

Representative

Sep 2021 - Present

CITIBANK CAMEROON S.A, Douala-Cameroon

- Dedicated to ensuring end to end successfully implementation and handling of online tax payment with no negative impact on client experience.

- Reception of customer Transactions related to Account maintenances, Account Closure, Account Opening

- Monitoring of electronic transactions received via citidirect online banking.

- Follow up for processing of transactions on hold.

- Reconciliation of clearing accounts, nostros accounts, suspense accounts

- Investigations on transaction processing

- Archiving and filing of documents

- Working knowledge of trade procedure and trade product.

- Processing and Liquidation of managers and certified checks.

- Good working knowledge of Exchange control Regulation

- Ensure Clearance of transactions in relation to Exchange control Processed

Improvement Oriented

Service delivery

Oriented

Quality Oriented

Financial Analysis

Team Spirit

Good Computer Skills

Goal Oriented

Good Interpersonal,

decision making and

problem solving

High Integrity level

Process Oriented

Languages

French

English

Hobbies

Reading

Music

Cook

Movies

regulation

- Knowledge of Payment incident regulation

- Knowledge of SYSTAC/Clearing system and processes

- Perform call back and Sanction Screening on related bank transactions

- Ensure all customers transactions/requests received are thoroughly reviewed for

completeness and compliance and timely and accurately processed.

- Ensure assigned regulatory reports are submitted timely and accurately

- Perform Reconciliations of all Cash related processes

- Compiles and submits various Management reports (BSER, MIFT reports, GMRS etc)

- Evidences adherence to compliance policy in all source documents.

- Ensures that bank records and valuables files are protected in fireproof cabinet and controlled.

- Proofs on a regular basis (weekly or monthly) accounts.

- Performs DCFCs and MCA on a regular basis (daily, weekly, or monthly).

- Ensures entities involved in transaction are checked against SDN lists.

- Reports timely to the supervisors or to the higher management, any issue damaging the bank

-Act as a back up to other operations and processing units, Clearing, Funds transfer and Trade Unit.

Back Office Agent assigned to Warranty

Service

Nov 2020 - Mar 2021

SOCIÉTÉ GÉNÉRALE CAMEROUN, Douala-Cameroun

- reliability of the warranty inventory file

Back Office Agent assigned to the Retail

Operation Department

Jan 2020 - Mar 2020

ECOBANK CAMEROON S.A, Douala -Cameroon

- Opening of bank accounts in OMNIFLOW

- Control of EXCEPTIONS

- Management of outstanding payments and payment incidents Professional Internship Dec 2019 - Jan 2020

BC-PME ( Banque des Petites et Moyennes Entreprises), Douala- Cameroon

- Opening of company accounts (SARL, SA, Ets)

- Assembly of pre-financing files for purchase orders and invoice discounting



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