Sarah Steffes

OR Surgical Scheduling Coordinator

608-***-****

adxhcr@r.postjobfree.com

I have plenty of experience (either Mac or PC) with Word, Excel, Outlook and many other programs used at my previous employment. I am efficient in the Epic Health Care System which I have used on a daily basis for 3 years+. I feel that have I excelled quickly, in every position I've worked in. I had been in the hospitality industry for 16 years & have held every Front of House position, prior to working in the Medical Field, and I believe it helps me with my day to day tasks in my current career. Multitasking proficiently is a must for the fast-paced hospital environment I work in now. I am hoping to find a remote position that will allow me to work from home. I am a single parent of two boys, and would love to be able to pursue a career working from home, giving me the opportunity to spend as much time with my family as possible. I am very organized, prompt, and take my time with tasks that need to be done diligently & correctly. I am confident that I am ready to take the next step into a position with more responsibility.

Sept 2022-Present :: Surgical Scheduling Coordinator :: UnityPoint Health Meriter

Primary Duties:

· Completes or receives schedule requests (via the electronic scheduling portal, telephone and/or in person), and schedules appropriate resources which require scheduling surgical cases using the Epic OpTime program.

· Responsible for selecting the correct procedure when scheduling surgical cases in Epic Optime to ensure the correct patient classification, and time required in the operating room match the staffing matrix. Generates anesthesia consults when applicable.

· Prepares and distributes the OR schedule in Epic OpTime on a daily basis with input from the OR Assistant Nurse Manager (ANM) and/or OR Charge RN. This position also holds the responsibility of rearranging procedure lineups, to ensure efficient OR timeliness.

· Checks operative procedures for accuracy, including resources needed for surgical procedures (i.e., Robot, ultrasound, C-Arm,).

· Monitors the OR schedule to ensure timely block releases occur. When the blocks release, this position is responsible for re-aligning ORs to match the resources needed, including adherence to OR room end times.

· Maintains and produces the Operating Room “on call schedule” into the hospital system

· Manages changes and/or modifications to the OR schedule, and when changes affect the patient lineup, this position is responsible for calling the patients with their new arrival times, along with NPO information.

Must obtain the knowledge in interpreting COVID results and/or abnormal results, along with notifying Surgeon & OR Team.

· Interacts daily with physicians, anesthesiologists, CAAs (Certified Anesthesia Assistants), OR Aides, Anesthesia Techs, Materials Management Staff, all other perioperative staff, vendors, and visitors. Works closely with all Service Line Leads with relation to triaging equipment & supply needs

· Monitors air pressure alarms at front desk along with computer access to identify issue.

· Coordinates medical emergencies when they occur in the OR. Aid incoming staff responding to medical emergency, while maintaining workflows at the main OR front desk.

· May schedule at the front desk depending on the activity and staffing needs. · Supports customer satisfaction initiatives

· Responsible for maintaining familiarity with CMS Inpatient Only List and other payment “rules”

· Responsible for scheduling surgical cases according to block schedule, equipment availability, special needs, staffing, resource, and time availability. Failure to do so results in inefficient OR suite utilization and potential delays to patients, staff, and providers. Ensures that the service, group and/or individual surgeon blocks be scheduled into first, to ensure the proper credit given to the services, groups or surgeon(s) owning block time in the operating room.

· Must receive clear and concise messages, lab reports, and anesthesia consults, relating to patients in surgery and deliver them promptly to the appropriate person. Failure to do so may result in compromised or delayed patient care.

· Responsible for capturing correct patient classification and procedure card selection. Failure to do so may result in negative organizational reimbursements.

May 2020-September 2022 :: Intensive Care Unit HUC :: UnityPoint Health Meriter

Performs front desk receptionist duties, ensuring that all processes utilized are current.

· Compiles and updates tools and reports that support unit operations.

· Interacts with patients as necessary, e.g. obtains signatures, delivers mail.

· Schedules patient activities and appointments when applicable.

· Maintains unit office equipment.

· Obtains service for the maintenance of unit equipment.

· Handles and transports laboratory specimens as directed by care providers when applicable.

Epic Support

· May registers patients and must ensure correct patient is selected using identifiers.

· Assist in chart correction/merger processes.

· Facilitates patient care orders as appropriate and in a timely manner.

· Serves as an Epic resource to physicians and the nursing staff.

· Enters charges via Charge Capture where applicable.

· Monitors for and completes multi-step order tasks.

· Utilizes Work Queues to run reports on applicable units

EDUCATION

LaFollette High School, 2001-2005 - General

UW Milwaukee, American Sign Language

MATC Madison, Real Estate

MATC Madison, Surgical Tech Program

EMPLOYMENT

• SSM Health, St. Mary's Hospital – Sterile Porcessing Technician – Tawnie Ezren (608) 279- 0627, Sterile Processing Dept. 608-***-****

• 2018-Present DLUX (FoodFight Restaurant Group) – Bar Administrator – Megan Nolan 608-***-****

• 2016-2018 The Grist Bar & Table - Tommy Gohsman 608-***-**** - Owner - (Bartender/Server)

• 2015-2016 Avenue Club & Bubble Up Bar - Shawn Moore 608-***-**** - Current GM of Brass Ring -(Bookkeeping/Payroll/Bartender/AGM)

• 2014-2015 CVS Pharmacy 608-***-**** Jon Rosenburg – Store Manager -(Shift Supervisor)

• 2012-2014 Eflex Group 608-***-**** James Middleton – (Call Center Representative/Administrative -Manager)

REFERENCES

Lacee Burki 920-***-****

Shawn Moore 608-***-****, Current General Manager of Brass Ring

James Middleton 608-***-****, Supervisor (Eflex)

Kelsey Schwenn 608-***-****, Co-Worker

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