Sales Associate Customer Support

Darian C. Hall, Sr.

*** ********* ***** ** – Powder Springs, GA 30127

404-***-**** - ********@*****.***

summary of Qualifications

Seasoned sales professional with emphasis in marketing and financial analysis as it relates to business management.

Excellent negotiating and networking skills

Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages

Possess the ability to influence others to build consensus around a project, resulting in increased sales

Exceptional communicative and interpersonal skills, skilled at closing the deal

Project management skills, effective initiation and execution

Proficient in Microsoft Office System, Microsoft Windows® operating system

Professional Experience

Shottenkirk honda december 2019 – present

Finance Manager

Manages overall financial elements of new and used vehicle sales for Tier 1 dealership.

Successfully created and implemented effective sales tools for achieving month over month sales goals by researching geographic buying trends and improving customer service by developing and implementing referral incentives.

Increased overall monthly individual sales and repeat business by 70%.

Maintain a 2200 a copy role in 62% VSC and 55 % GAP metrics

Lead for training new sales associates on the art of closing deals

Successfully completed (F&I) finance and desk manager training

AT&T

Integrated Home Consultant August 2018 – November 2019

Managed overall in-home integration sales functionality

Consistently exceeded established sales metrics as the top sales associate

Provided superior customer support while offering additional product solutions

Successfully worked across organization to heighten sales goals

Selected for participation in the LIT (Leaders in Training) Program

Lead Machine Operator May 2017 – August 2018

Managed overall machine operations for buried wire functionality

Successful utilization of three different systems (GCAS, LSBBT and Demand Helper tool)

Consistently met or exceeded daily production metrics

Act as team lead administering daily management directives

landmark dodge automotive 2014 - 2016

Auto Sales Associate

Managed overall sales for new and used vehicles for leading SE Chrysler dealership

Successfully implemented effective sales tools for achieving monthly goals by strategically developing tailored methods geared to regional buying trends and improved customer service by implementing referral incentives and customer appreciation policy.

Consistently achieved monthly sales quotas

CSI above 90% monthly

Master Certified in Chrysler products

FLEETCOR 2013 - 2014

Account Manager

Managed inside sales for major fuel maintenance firm.

Established and managed sales objectives by clearly communicating the value of BP products, services, product differentiation, and benefits via outbound calls to targeted prospects.

Successfully maintained and increase sales month over month by 75% of target.

Developed and implemented a deposit process to increase sales margins.

Infinite Automotive Solutions 2011 – 2013

President, Owner

Managed overall automotive brokerage functionality for privately held firm.

Established and managed an automotive brokerage firm with varied clientele. Act as a source for locating, quantifying vehicles and arranging financing based on individual requirements.

Successfully established and implemented a business plan and secured needed capital.

Established business marketing plan that included internet and social media.

United States Armed Forces – Army active/Reserve 1993 – 2015

Supply Logistician/CBRN Specialist

Held various assignments throughout a 16-year military career; recent as a supply chain coordinator.

Performed a variety of assignments related to the successful.

Interpret data on logistic elements, supply chain management, strategic sourcing and distribution.

Computer reporting metrics, order fulfillment rates, and inventory turns.

Education

University of Phoenix – Bachelors Finance (anticipated completion date 2024)

Early Childhood Education Coursework, Ashford University, Atlanta, GA 2012

Atlanta Metropolitan College – 1994

Chemical Program Coursework, US Chemical School, Anniston, AL - 1994

Frederick Douglas High School – College Prep Coursework – Graduated 1991

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