DOMINICK BRESCIA

Middle Island, NY *****, 631-***-****, adxhbx@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. SKILLS

Public speaking Marketing assistance Certification ready

Benefits administration Writing skills Task prioritization

Quality assurance Analytical thinking Time management EXPERIENCE

Benefits Consultant

Aflac-NY Holbrook, NY

April 2011 - Current

Autonomous Prospecting and Networking leading to 50% Annual Growth just from referrals

Won awards and Rookie of the Year recognition for creating new clients in specified periods of time

Creating continuous growing Book of Business with yearly renewals

Effectively Managing Book of Business including handling clients ever changing needs and initiatives

Building and Nurturing relationships with Business Owners, CEOs, HR leads, and various stakeholders

Providing supreme customer service with hands-on support for Claims and Questions

Proficiency in business submittal through multiple platforms including video programs

Lead training meetings to colleagues to achieve better Prospecting, Relationship Building and Client Satisfaction results

Creating Marketing pieces to assist efforts for generating Industry and various company interests Quality Assurance Engineer

DRI Relays, Inc. Hauppauge, NY

May 2008 - August 2010

Improved adherence to quality standards (i.e.: AS9100) with scheduled quality audits.

Communicated across departments to review project status and implement quality improvement initiatives.

Developed Standard Operation Descriptions and Work Descriptions for training on new standards.

Met project scope and delivery targets with effective planning and scheduling of testing strategies.

Diagnosed problems and determined possible solutions in collaboration with field team members and customers.

Established reliability by analyzing and writing Test Standards and Procedures. Application Engineer

DRI Relays, Inc. Hauppauge, NY

January 2001 - May 2008

Provided support and training to the Sales Dept. to improve department TAKT time

Lead the design of various customer projects with electric devices

Conducted training seminars and workshops for company distributors and worldwide customers

Designed, developed, and tested applications in alignment with company coding and quality standards.

Documented project-related expertise to build knowledge base for implementations.

Built product deliverables according to specifications and escalated technical design or specification issues.

Determined feasibility of proposed designs within time and cost constraints. Application Engineer

Thomson Industries Port Washington, NY

January 2000 – December 2001

Negotiated new business during quote follow up with distributors and customers

Originated pricing for special requested product options

Granted after market support with Maintenance Solutions/schedules for Ball Bearing and Shaft Driven applications

Assisted the I.T. Dept. in devising a complete customer self-service internet program Application Engineer

Bayside Motion Group Port Washington, NY

August 1996 – December 1999

Entrusted to manage two of the company's biggest direct accounts (Alumiluft-GA, Moog-NY)

Explored self-appointed sales leads

Developed relationships with engineers and buyers

Facilitated managerial conferences with important build decisions

Studied the feasibility of customer requests for non-standard modifications

Expanded account bases in Eastern U.S. by providing Customer Support and prompt RFQ’s, RFP’s

Provided tech. support for Motion Control Applications involving Motors, Amplifiers, Gear Trains, and Slides

Trained company's distribution channel on product knowledge

Attended Trade Shows and Demonstrated company products, which established some new business

Headlined department Development teams to directly Improve the company's Bottom Line

Supported Sales/Marketing efforts with Databases containing FAQs, Factoids and various reference material EDUCATION

Professional Sales Certificate: Business Sales

Dale Carnegie School of Sales, Hauppauge, NY

Bachelor of Engineering: Mechanical Engineering

Stevens Institute of Technology, Hoboken, NJ

Engineer in Training (EIT) Certificate: Engineering New Jersey Fundamentals of Engineering, Wayne, NJ

October 1998

December 1994

May 1994

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