Kylie Vickers

DeKalb, IL

adxhbg@r.postjobfree.com

+1-815-***-****

Hardworking and reliable individual that is focused on achieving goals and serving customers. Motivated to continue to grow and learn as an employee and team member. Works well independently and in a team setting to accomplish tasks.

Authorized to work in the US for any employer

Work Experience

Tutor

Illinois Tutoring Initiative - DeKalb, IL

February 2023 to Present

• Create a positive and uplifting environment to promote learning.

• Work with students in small study areas to provide educational support.

• Teach techniques for reading comprehension for students to continue learning at home.

• Adapted teaching style to the unique needs of students.

• Maintain an organized and professional environment. Patient Care Coordinator

Northern Illinois Speech-Language-Hearing Clinic - DeKalb, IL June 2022 to August 2022

• Greet clinic visitors and provide them with excellent customer service.

• Answer phone calls and direct patients to the appropriate departments.

• Schedule appointments for patients.

• Scan medical records into an electric medical record system.

• Maintain an organized and professional office environment.

• Collaborate with the office staff as well as medical providers. Universal Banker

American Bank and Trust Company - Davenport, IA

October 2019 to May 2022

• Provide accurate and essential banking services for customers such as opening checking and savings accounts.

• Serve as the first point of contact for customers and provide them with a positive impression and excellent customer service.

• Process financial transactions which include cash handling, cashing checks, and loan payments.

• Assist customers with questions regarding their online banking and banking products.

• Communicate directly with coworkers, senior management, and other departments.

• Maintain accurate and balanced cash drawers by remaining attentive at all times. Cashier and Customer Service

DICK'S Sporting Goods - Davenport, IA

August 2019 to October 2019

• Handled cash, check and card transactions and maintained a balanced cash drawer.

• Answered incoming phone calls to offer information to customers and direct callers.

• Increased customer satisfaction ratings by providing prompt and accurate service.

• Collaborated with team members in different departments.

• Provided excellent customer service by answering questions for customers and helping them find items they were looking for.

Daycare Teacher

Sterling Rock Falls Child Care - Sterling, IL

December 2018 to August 2019

• Supervise children in classrooms, during lunch periods, and during recess.

• Created a positive environment to promote learning and positive interaction between the children.

• Worked directly with other teachers to meet the needs of each child.

• Monitored children and helped them with basic needs such as walking, playing, and eating while their guardians are away.

• Checked classroom regularly to maintain a safe and clean environment.

• Arranged daily naps to recharge students for learning and playing. Cashier/Customer Service

Don Pedro's - Sterling, IL

July 2015 to December 2018

• Handled cash, check and card transactions and maintained balanced cash drawers.

• Cleaned prep tables, counters, and steam tables in the kitchen.

• Cleaned and sanitized equipment before and after preparing food.

• Replenished ingredients in the prep tables to maintain the proper amount.

• Checked customer areas frequently and handled needs such as restocking, cleaning, and table resetting.

• Calculated bill totals, collected customers' payments, and returned exact change to settle bills. Education

Doctoral degree in Physical Therapy

Northern Illinois University

June 2022 to Present

Bachelor of Science in Exercise Science

St Ambrose University - Davenport, IA

August 2019 to August 2021

Associate in Arts

Sauk Valley Community College - Sterling, IL

August 2017 to May 2019

High school or equivalent

Sterling High School - Sterling, IL

August 2013 to May 2017

Skills

• Time Management (7 years)

• Communications (7 years)

• Cash Handling (7 years)

• Customer Service (7 years)

• Cashier Customer Service

• Experience with Children

• Childcare

• Banking (2 years)

• Microsoft Office

• Computer skills (5 years)

Certifications and Licenses

Basic Life Support (BLS)

February 2022 to February 2024

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