Care Giving Customer Service

Thabeth Garamukanwa

Location: Chiredzi Zimbabwe

+263********* Email: *****************@*****.***

Care Assistant

Personal Summary

Friendly and caring nursing assistant with a 1 year of experience in elderly care and child care. Eager to work in social health care to deliver my exceptional skills in housekeeping preparing mouth-watering meals, feeding, companionship, transportation and ensuring Highest quality care. Safety conscious caregiver equipped with patient and safeguarding skills, treating every individual with dignity, empathy offering emotional support. Long to make a positive impact on other people’s lives and believe that will gain great job satisfaction from this.

Key skills

•Passion Analytical skill

•Caring Computer skill

•Communication How to analyze patients data

•Dedicated Chart requirements

•Friendliness Monitoring patients' vital signs,

•Courageous Manual handling using equipment’s

Relevant work experience

Care Assistant/Support Worker (Sep 2021- Present) Voluntarily

Duties

•Assisted client with dressing wounds, taking blood pressure, and keeping records in accordance with existing health and safety standards.

•Promoted patient safeguarding by employing patient choices and informed consent.

•Achieved extremely high standards of patient health and safety.

•Assisted patient with washing, bathing, dressing, feeding, grooming and toileting.

•Focusing on personal hygiene, mental stimulation, and the overall wellbeing.

•Transporting client to different activities and appointments.

•Provided consistent, high-quality care to all patients.

•Ensuring the homes of the client are comfortable and clean.

•Created and updated clear records responsible for administering medication.

Achievements

•Maintained a 100% safe driving record while accompanying clients to medical appointments and social activities.

•Reorganized the room setup which increased the space and mobility level of clients by 30%.

•Attained 90% + success in all customer service categories including communication skills and, interpersonal skills.

•Attained 100% ratings for punctuality.

Other Work Experience

WORKING EXPERIENCE (July 2017 –July 2020)

Working as Counsellor at Chiredzi Sevaca

Duties:

Monitoring and evaluating organizational programs,

Prepare programs budgets and able to defend them,

Represent the organization to international, National, provincial, district and local authorities,

Preparing timely and accurate M & E reports,

Compiling program reports according to donor’s requirements,

Sharing HIV and AIDS and Gender information to clients,

• Care Qualifications

•Diploma in Care giving (Alison) March 2022

Safeguarding adults’ level 1&2 Manual Handling

•Record Keeping Life Support

•Fire Support Food and Hygiene

•Infection control

Academic Qualifications

•Gutu Mission School 2004-2007 (5 O’levels including English)

•Hippo Valley High School 2008-2009 (2 A’ level passes )

•Midlands State University: 2011-2015 Bachelors Honors’ degree in Psychology. Degree class :2.1

Certification Documents

1.Naric Statement

2.Valid IOM TB Test Certificate

3.Police Clearance Covid 19 vaccination

4.Valid passport

5.Drivers license with +2 years clean driving experience

6. Traceable references are available upon request

Contact this candidate