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Front Desk Customer Service

Location:
Orlando, FL
Salary:
20 hrs
Posted:
June 02, 2023

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Resume:

DHARTI PATEL

**** * ****** ** ******* Fl ***** 860-***-**** adxhau@r.postjobfree.com

Professional Summary

Caring professional with proven experience in customer service and hospitality looking to transfer related skills into a Certified Nursing Assistant position. Knowledge of human development theory gained through college coursework, combined with hands-on people skills.

EDUCATION

• CNA- New London Adult and Continuing Education

• High School Diploma

The Excellent English Medium School, Gujarat, India

Core Qualifications

●Customer Service

●Hospitality

●Interpersonal Skills

●Caring

●Compassionate

●Friendly

●Energetic

●Teamwork

WORK EXPERIENCES

FoxWoods Casino

Feb 2017-March 2018

—Environment Services

●Performs other duties as assigned by EVS Management/Supervisors to insure departmental standards and expectations are achieved on a consistent basis.

●Vacuum Carpet Daily

●Remove trash

●Clean slot machine area

Motel 6

July—Nov 2016

—Assistant Housekeeper, Receptionist at front desk

●Assisted the head housekeeper with maintaining room, cleaning furniture, laundry linen

●Responsible for maintaining a clean lobby.

●Managed the front desk and ran cash registers.

Xpress Fuel

March 2018- 2021

—Retail store

●Maintain a store in a neat and organized fashion.

●Observe cars at gas pumps and ensure theft attempts are documented.

●Upsell customers on drink and snack items.

●Train new clerks on proper procedures.

●Consistently exceed sales.

Fairview Nursing Home

June 2019 — June 2021

-CNA Certified Nursing Assistant

• Assist patients with ADLs such as feeding, mouth care, grooming, shaving, and incontinence care

• Measure and record patient vital signs.

• Transfer patients from bed to chair, bed to commode, chair to commode, using gait belts, hoyer lift, and EasyStands as needed,Ensuring patient safety and comfort.

• observed physical and emotional changes; reported patient conditions to nurses or supervisors

• Measure and Empty Urinary Drainage bag, ostomy bag.

• Clean the utility room, make beds and keep the room clean.

• Basic computer skills, charting.

• Fill up the oxygen tank.

• Answering call bells.

Bonita Pharmaceuticals

July 12th 2021– Oct 22 2021

occupation : Admin Assistance/Compliance

●New customer, updates, Pedigree, Returns (RMA), Damages.

●Enter Pedigree (Invoice)

●Verify Customers State license and DEA License is active or not.

● Update state and DEA license if the Expiration date is expired.

●Verify everything mentioned in the license if the address changes, license number change.

●Set up New customer account and update licenses, Customer application, ACH form with voided check upload all documents in the customer file.

●Warehouse work: verify Invoice lot number and NDC number.

●Check if the shipper had damaged And report to the vendor.

●Once we Reported for Damages put those in Quarantine until we don’t get a response from them.

PROMEDICA Skilled Nursing and Rehabilitation Care

CNA nurse Assistant

March 28th 2022 to (Present) 2023

●Bathing patients. Grooming patients by brushing their hair, teeth, shaving them, etc. Feeding patients and documenting their food, Changes brief, Checking vital signs such as blood pressure and heart rate, Temperature,Respiration.

●Answering patient calls promptly.

●Get patients Ready For therapy.

●Going For Patients Appointments.

●Serve meals, make beds, and keep rooms clean.

●Observe changes in a patient's condition or behavior.

●Help Moving Patient to another room if there is a room Change.

●Measure and Empty Urinary Drainage bag, Change Ostomy Bag, Changes Wound dressing.

●Charting



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