Industrial Training Service Attendant
Resume:
AMRITPAL
KAUR
****.********@*****.**
m
Anchorage, AK 99515
To perceive a career in a renowned organization with dedicated efforts and to associate myself with an
organization that gives a chance to update knowledge and skills.
PROFESSIONAL SUMMARY
Bombay Deluxe - General Manager
10/2021 - Current
Bombay Deluxe - Food and Beverage Manager
11/2020 - 10/2021
WORK HISTORY
Managed budget implementations, employee reviews,
training, schedules and contract negotiations.
•
Developed and maintained relationships with customers and suppliers through account development.
•
Maximized efficiency by coaching and mentoring
personnel on management principles, industry practices, company procedures and technology systems.
•
Implemented operational strategies and effectively built customer and employee loyalty.
•
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
•
Reduced costs, managed delivery schedules and
performed risk analysis to improve overall profitability.
•
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
•
Resolved customer complaints involving food or beverage quality and service.
•
Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
•
• Developed relationships with suppliers and vendors SKILLS
Ability to work in team and
handle multiple tasks.
•
Possess good management
and organizational skills.
•
Good motivator,
enthusiastic and open to
learn new ideas.
•
Working under deadlines
and strongly adaptable.
•
Effective communication &
inter-personal skills.
•
Excellent in MS Word, MS
Excel, MS Power Point etc
•
• English, Hindi, Punjabi
• Project Planning
Lovely Professional
University
Phagwara, Punjab • 2018
B.Sc:
Airlines,Tourism,Hospitality
PSEB
Punjab India • 07/2015
EDUCATION
High School Diploma
CERTIFICATIONS
• ServSafe Certification
• TIPS Alcohol Certification
Food Handlers Card
Anchorage
•
Bombay Deluxe - Food and Beverage Server
03/2020 - 11/2020
Hilton Anchorage - Food and Beverage Server
10/2018 - 10/2019
Hilton Anchorage - Cafe Barista
10/2018 - 10/2019
Hilton Anchorage - Room Service Attendant
10/2018 - 10/2019
leading to special volume pricing discounts and
availability.
Greeted guests warmly to foster welcoming
environment.
•
Maintained up-to-date knowledge of menu options,
specialties and menu deviations to accurately relay information to guests.
•
Entered orders accurately to produce finalized checks and attain correct payments from guests.
•
Cleaned and set up tables to promptly seat guests and reduce wait times.
•
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
•
Maintained up-to-date knowledge of menu options,
specialties and menu deviations to accurately relay information to guests.
•
Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
•
Greeted guests warmly to foster welcoming
environment.
•
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
•
Maintained supply levels in counter and customer areas to meet typical demands.
•
Met guests' needs by delivering meals and snacks and retrieving additional items.
•
Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
•
• Restocked supplies to keep team efficient and ready for guests' orders.
Kept work environments, equipment and trays clean and sanitized for guests.
•
ACCOMPLISHMENTS
• Awarded in Dance Competition, General Knowledge
• Hong Kong Certification Course
Attended workshop on “Global Distribution System”, LPU, 2017
•
Attended workshop on “Computerized Hotel
Reservation”, LPU, 2016
•
Completed industrial training for 6 months with Best Western Hotel in NAKODER, PUNJAB.
•
Contact this candidate