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Industrial Training Service Attendant

Location:
Anchorage, AK
Posted:
June 02, 2023

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Resume:

AMRITPAL

KAUR

****.********@*****.**

m

907-***-****

Anchorage, AK 99515

To perceive a career in a renowned organization with dedicated efforts and to associate myself with an

organization that gives a chance to update knowledge and skills.

PROFESSIONAL SUMMARY

Bombay Deluxe - General Manager

10/2021 - Current

Bombay Deluxe - Food and Beverage Manager

11/2020 - 10/2021

WORK HISTORY

Managed budget implementations, employee reviews,

training, schedules and contract negotiations.

Developed and maintained relationships with customers and suppliers through account development.

Maximized efficiency by coaching and mentoring

personnel on management principles, industry practices, company procedures and technology systems.

Implemented operational strategies and effectively built customer and employee loyalty.

Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

Reduced costs, managed delivery schedules and

performed risk analysis to improve overall profitability.

Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.

Resolved customer complaints involving food or beverage quality and service.

Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.

• Developed relationships with suppliers and vendors SKILLS

Ability to work in team and

handle multiple tasks.

Possess good management

and organizational skills.

Good motivator,

enthusiastic and open to

learn new ideas.

Working under deadlines

and strongly adaptable.

Effective communication &

inter-personal skills.

Excellent in MS Word, MS

Excel, MS Power Point etc

• English, Hindi, Punjabi

• Project Planning

Lovely Professional

University

Phagwara, Punjab • 2018

B.Sc:

Airlines,Tourism,Hospitality

PSEB

Punjab India • 07/2015

EDUCATION

High School Diploma

CERTIFICATIONS

• ServSafe Certification

• TIPS Alcohol Certification

Food Handlers Card

Anchorage

Bombay Deluxe - Food and Beverage Server

03/2020 - 11/2020

Hilton Anchorage - Food and Beverage Server

10/2018 - 10/2019

Hilton Anchorage - Cafe Barista

10/2018 - 10/2019

Hilton Anchorage - Room Service Attendant

10/2018 - 10/2019

leading to special volume pricing discounts and

availability.

Greeted guests warmly to foster welcoming

environment.

Maintained up-to-date knowledge of menu options,

specialties and menu deviations to accurately relay information to guests.

Entered orders accurately to produce finalized checks and attain correct payments from guests.

Cleaned and set up tables to promptly seat guests and reduce wait times.

Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Maintained up-to-date knowledge of menu options,

specialties and menu deviations to accurately relay information to guests.

Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.

Greeted guests warmly to foster welcoming

environment.

Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Maintained supply levels in counter and customer areas to meet typical demands.

Met guests' needs by delivering meals and snacks and retrieving additional items.

Completed ordered with speed and accuracy, maintaining exceptional service standards each day.

• Restocked supplies to keep team efficient and ready for guests' orders.

Kept work environments, equipment and trays clean and sanitized for guests.

ACCOMPLISHMENTS

• Awarded in Dance Competition, General Knowledge

• Hong Kong Certification Course

Attended workshop on “Global Distribution System”, LPU, 2017

Attended workshop on “Computerized Hotel

Reservation”, LPU, 2016

Completed industrial training for 6 months with Best Western Hotel in NAKODER, PUNJAB.



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