CORINNA CROSS

727-***-****

adxh8w@r.postjobfree.com

OBJECTIVE: To become a part of a progressive & stable organization that will allow me to utilize my Property/Business management knowledge while enhancing the goals of the organization.

ACCOMPLISHMENTS:

Maintained a 92% occupancy during a unprecedented 2 year exterior renovation

Maintained a 65% retention ratio during 2 year renovation process

Reduced /eliminated concessions on all sites

Awarded Property of the Year for CalSTRS/Black Rock Portfolio

Successfully managed four communities during renovations, promoted/toured three communities For Sale

SOFTWARE/PROGRAMS AND APPLICATIONS:

Yardi (Voyager/Enterprise) Rent Roll Rent Manager

MRI Rheo J D Edwards

Ops Technology Peachtree Excel

Word Sentex A.N.S.O.S

KeyTrak Krono’s Net Base

Compliance Depot Rent Sentinel Leads 2 Lease

Yardi Payscan Yardi-Rent Maximizer E-Time

CERTIFICATIONS:

N.A.L.P Certification C.A.M. Certification C.A.P.S. Certification

Yardi Trainer L.C.A.M. (Course)

EMPLOYMENT HISTORY:

Sentinel Real Estate General Manager 2/12-Present

Manage unit renovation project

Manage portal Content

Capital project management

Weekly pricing analysis

A/P processing through Yardi Payscan

Monthly variance reports

Quarterly variance reports

Prepare Annual Budget/Business plan

Resident relations/retention

Employee training/discipline

Unit major maintenance tracking

Property maintenance tracking

Monitor Revenue Management software

Vendor compliance management

Riverstone Residential Group Property Manager 7/10-2/12

Social media management

Project Management

Contract Management

Process A/P

Process Payroll (NetBase)

Create Budget

Create Business Plan

Prepare Monthly Executive Summaries

Coach Staff

Resident relations issues

Monitor Renewal exposure

Marketing-Internet/Print/Outreach

Maintain a 55% retention ratio

Zero evictions YTD

Prepare quotes for all capital purchases

Vendor quote management

Pinnacle-American Management Services Business Manager 8/08-6/10

Reposition and stabilized 2 communities

Increase occupancy from 80% to 94%

Process Payroll

Reduce Delinquency on two properties to less than 1% of GPR

Reduce Water delinquency from $12K to less than $1K

Eliminate evictions/legal proceedings

Spearhead resident relations issues

Accounts Payable

Prepare Monthly Executive summaries

Assist in Due diligences

Marketing-Outreach and print/ internet media

Developed and implemented Resident retention program

Developed Job loss protection program

Capital Project Management

Gables Residential Community Manager 6/07-7/08

Successfully manage in-house interior renovations

Prepare draw submittals and requests

Increase and maintain occupancy through effective outreach marketing

Accounts payable processed via J.D. Edwards program

Prepare annual budget

Maintain and prepare renovations analysis for tracking and funding

Resident relations, functions & conflict resolutions

Legal filings and proceedings

Julian LeCraw & Company Operations & Community Manager 12/05- 6/07

Condominium conversion projections and expense tracking

Maintain two entities- Rental and For Sale

Variance reporting and analysis

Quarterly reporting and Business plans

Resident relations, functions & conflict resolutions

Manage and supervise interior renovations and upgrades for units for sale

Accounts payable

Maintain occupancy through proactive marketing and solid resident relations

Event planning

All litigation

Metric Property Management Senior Property Manager 8/99-12/05

Supervise $4 Million exterior renovation maintaining a 92% occupancy

Successfully managed multiple sites and staff exceeding 27 members

Increased and stabilized occupancy from 88% to 96%

Prepare multiple monthly, quarterly reports and business plans

Created and implement outreach marketing plans

Resident relations, functions & conflict resolutions

Assist in repositioning acquisitions

Stabilized and maintained staffing at all locations

All ligation for several communities

Resource Property Management Assistant Condominium Manager 9/98-8/99

Support the management of 45 Homeowners and Community Management Associations

Reconcile Bank Statements for all 45 communities

Check Processing and check runs for all 45 communities

Prepare all legal notifications

Track supply and postage billings for all communities

Prepare condominium Documents/Binders

Alexander Properties Group Community Manager 6/94-9/98

Account payable and receivable

Responsible for all legal proceedings and filings

Increased occupancy from 88% to 96% in three weeks

Supervise renovations

Leasing and marketing outreach

Monthly owners reports

Budget Preparation

*Professional References available upon request*

CORINNA CROSS

727-***-****

adxh8w@r.postjobfree.com

OBJECTIVE: To become a part of a progressive & stable organization that will allow me to utilize my Property/Business management knowledge while enhancing the goals of the organization.

ACCOMPLISHMENTS:

Maintained a 92% occupancy during a unprecedented 2 year exterior renovation

Maintained a 65% retention ratio during 2 year renovation process

Reduced /eliminated concessions on all sites

Awarded Property of the Year for CalSTRS/Black Rock Portfolio

Successfully managed four communities during renovations, promoted/toured three communities For Sale

SOFTWARE/PROGRAMS AND APPLICATIONS:

Yardi (Voyager/Enterprise) Rent Roll Rent Manager

MRI Rheo J D Edwards

Ops Technology Peachtree Excel

Word Sentex A.N.S.O.S

KeyTrak Krono’s Net Base

Compliance Depot Rent Sentinel Leads 2 Lease

Yardi Payscan Yardi-Rent Maximizer E-Time

CERTIFICATIONS:

N.A.L.P Certification C.A.M. Certification C.A.P.S. Certification

Yardi Trainer (Enterprise) L.C.A.M. (Course)

EMPLOYMENT HISTORY:

Sentinel Real Estate General Manager 2/12-Present

Manage portal Content

Capital project management

Weekly pricing analysis

A/P processing through Yardi Payscan

Monthly variance reports

Quarterly variance reports

Prepare Annual Budget/Business plan

Resident relations/retention

Employee training/discipline

Unit major maintenance tracking

Property maintenance tracking

Monitor Revenue Management software

Vendor compliance management

Riverstone Residential Group Property Manager 7/10-2/12

Social media management

Project Management

Contract Management

Process A/P

Process Payroll (NetBase)

Create Budget

Create Business Plan

Prepare Monthly Executive Summaries

Coach Staff

Resident relations issues

Monitor Renewal exposure

Marketing-Internet/Print/Outreach

Maintain a 55% retention ratio

Zero evictions YTD

Prepare quotes for all capital purchases

Vendor quote management

Pinnacle-American Management Services Business Manager 8/08-6/10

Reposition and stabilized 2 communities

Increase occupancy from 80% to 94%

Process Payroll

Reduce Delinquency on two properties to less than 1% of GPR

Reduce Water delinquency from $12K to less than $1K

Eliminate evictions/legal proceedings

Spearhead resident relations issues

Accounts Payable

Prepare Monthly Executive summaries

Assist in Due diligences

Marketing-Outreach and print/ internet media

Developed and implemented Resident retention program

Developed Job loss protection program

Capital Project Management

Gables Residential Community Manager 6/07-7/08

Successfully manage in-house interior renovations

Prepare draw submittals and requests

Increase and maintain occupancy through effective outreach marketing

Accounts payable processed via J.D. Edwards program

Prepare annual budget

Maintain and prepare renovations analysis for tracking and funding

Resident relations, functions & conflict resolutions

Legal filings and proceedings

Julian LeCraw & Company Operations & Community Manager 12/05- 6/07

Condominium conversion projections and expense tracking

Maintain two entities- Rental and For Sale

Variance reporting and analysis

Quarterly reporting and Business plans

Resident relations, functions & conflict resolutions

Manage and supervise interior renovations and upgrades for units for sale

Accounts payable

Maintain occupancy through proactive marketing and solid resident relations

Event planning

All litigation

Metric Property Management Senior Property Manager 8/99-12/05

Supervise $4 Million exterior renovation maintaining a 92% occupancy

Successfully managed multiple sites and staff exceeding 27 members

Increased and stabilized occupancy from 88% to 96%

Prepare multiple monthly, quarterly reports and business plans

Created and implement outreach marketing plans

Resident relations, functions & conflict resolutions

Assist in repositioning acquisitions

Stabilized and maintained staffing at all locations

All ligation for several communities

Resource Property Management Assistant Condominium Manager 9/98-8/99

Support the management of 45 Homeowners and Community Management Associations

Reconcile Bank Statements for all 45 communities

Check Processing and check runs for all 45 communities

Prepare all legal notifications

Track supply and postage billings for all communities

Prepare condominium Documents/Binders

Alexander Properties Group Community Manager 6/94-9/98

Account payable and receivable

Responsible for all legal proceedings and filings

Increased occupancy from 88% to 96% in three weeks

Supervise renovations

Leasing and marketing outreach

Monthly owners reports

Budget Preparation

*Professional References available upon request*

Contact this candidate