Front Desk Office Assistant
Resume:
APRIL D. SARMIENTO
Admin & Social Media Specialist
CONTACT
WORK EXPERIENCE
Experienced Front Desk Administrator 5 years
and a Social Media Marketing Specialist for 2 years. Efficient in handling daily office tasks; manage calendar schedules; proficient MS Office Suite, Social Media Platforms and Adobe Software.
Creative Web Design Lvl III
& Web Development III
Academy Asia, PH
2019
Holistic Rehab Centre, Ras Al Khaimah, UAE
True Blue Real Estate LLC, Ras Al Khaimah, UAE
RECEPTIONIST SOCIAL MEDIA
MARKETING SPECIALIST
FRONT DESK EXECUTIVE
SECRETARY OF THE M.D
2021-Present
2020-2021
Villa 11, Al Jazeera,
Ras Al Khaimah, UAE
AXA Philippines, Marikina City, Philippines
INSURANCE ADVISOR 2018-2019
Answered daily calls and messages to field inquiries from Appointment scheduler of new and existing clients. Performed various administrative functions; including filing documents, delivering and sending emails.
Assigned in social media content and postings.
Designed and layout business collateral.
new and existing clients.
Provided customer solutions from incoming phone
calls, and face-to-face contact with clients
Helped in listing properties through Propspace CRM and maintained the electronic and hard copies filing of all the Landlords/Tenants documents.
Performed various administrative functions; including filing documents, delivering and sending emails.
Educated clients on various financial matters and provided professional recommendations on investment
opportunities, products and services based on each clients' individual needs.
Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners
Created business plan and identified target customers ***************@*****.***
EDUCATION
Miriam College, PH
External Vice President
of Applied Arts Society Organization
2012-2013
Bachelor of Applied Arts 2010-2014
Major in Visual Design
CERTIFICATIONS
Attract & Engage Customers with
Create a Google Ads Search
Campaign-Coursera Project Network
Fundamentals of Digital Marketing-
Google Digital Garage
Social Media & Social Content
Strategy-Digital Marketing Institute
Digital Marketing-Google
Currently on Employment Visa
VISA STATUS
Bado Biz, Cainta Rizal, Philippines
ENTREPRENEUR 2016-2019
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic
communication skills.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Interacted well with customers to build connections and nurture relationships.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate. Filio Bistro, Antipolo City, Philippines
Sta. Lucia Mall, Cainta, Rizal, Philippines
FREELANCE VISUAL DESIGNER
GRAPHIC DESIGNER
EVENT ASSISTANT INTERN
2014-2015
2013
Developed creative design for marketing packages,
including print materials, brochures, banners and signs Coordinated, created and scheduled content, designs and periodic updates to company website
Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact Managed customer expectations with open
consultations and frequent communication
Determined which design creations would look
appropriate on screen print, embroidery, ads and more Maintained consistent use of graphic imagery in
materials and other marketing outreach
Designed new on-brand visual elements to effectively convey concepts and messaging
Collaborated with materials purchasing specialist to meet production requirements and quality standards Managed administrative logistics of events planning, including contract signing, fee collection, event
booking and event promotions
EXPERTISE
Layout & Editing
Customer Relations
Promotional
Marketing and
Advertising
Time Management
PORTFOLIO
Project Design
https://instagram.com/ohana.team.rak
https://www.behance.net/aprildsarmiento
https://instagram.com/holisticrehabcentre.rakae
Faith Christian School, Cainta Rizal, Philippines
ADMIN STAFF SECRETARY OF
SCHOOL ADMINISTRATORS
2015-2018
Received and sorted incoming mail and packages to
record, dispatch, or distribute to correct recipient. Supported company leaders by managing budgets,
scheduling appointments and organizing itinerary.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Collaborated with other designers to create visually appealing graphics for range of print and digital media. Assisted with event marketing activities, including creating promotional materials and implemented creative event concepts and themes.
REFERENCES
references available upon request
Contact this candidate