Service Representative Data Entry
Resume:
Uatataiza Griffin
Renton, WA *****
*****************@*****.***
Work Experience
Operations Processor Associates
Wells Fargo - Tukwila, WA
February 2022 to October 2022
• In this role you'll be performing general clerical operations tasks that are routine and / or repetitive in nature
• Duties may include : receiving, logging, batching and / or distributing work; filing, photocopying, scanning, preparing and distributing incoming and / or outgoing mail or boxes; verifying or matching data on documents and / or items; scanning documents on imaging equipment, performing simple data entry tasks; compiling simple data; performing routine math calculations
• Works under close supervision following established procedures
• There are also strict deadlines requiring flexibility of schedule, as this is an open-ended position with the start and end time being determined by work flow
• Perform moderately complex operational duties in support of either a service center or department environment
• Require considerable knowledge of company personnel policies and practices
• Collect data and prepare related operational reports
• Prepare input forms for automated data processing system
• Utilize the company's internal operations to perform duties
• Coordinate projects
• Furnish information to authorized persons
• Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation
Patient Financial Service Representative
Ensource - Springfield, OR
June 2021 to September 2021
• Set up acceptable payment arrangements on current self-pay balances
• Handle Inbound and outbound calls, data entry and update account information
• Help patients by answering basic medical billing and insurance questions
• Follow up on outstanding insurance claims by utilizing various insurance websites
• Learn and utilize several healthcare database programs
• Focus on problem resolution
• Use strong analytical skills and ability to multi-task and manage a high volume of calls
• Drive time and mileage will be paid for those onsite days
• Flexible schedule within designated times and balanced with client needs, after initial training In Home Caregiver
Idaho Partners In Care - Saint Maries, ID
January 2014 to December 2019
Duties include:
● Assisted a disabled client in any way necessary to facilitate independence and well-being.
● Maintain a clean, safe, and well-organized patient environment.
● Preparing meals, assisting with bathing, providing medication supervision along with lifting and moving clients as needed.
● Document communication and changes in the client's log. Med Tech/Caregiver
Guardian Angel Homes - Lewiston, ID
January 2013 to December 2016
Duties included:
● Assisted residents with daily hygiene, including dental and mouth care, laundry, and nighttime routine, and rotating clients, baths, and haircare.
● Assisted with tubes and regular feeding. Administered medication to clients orally and in tubes..
● Worked with hospice clients and assisted cleaning clients at post mortem as an Overnight Float.
● Certified in CPR, Nursing Assistant, and Medical Technician. Front-End Supervisor/Cashier
Sunflower/Sprouts Farmers Market - Salt Lake, UT
January 2008 to December 2012
Duties included:
● Welcomed and greeted customers, offered friendly, knowledgeable assistance, and performed sales transactions in a timely fashion.
● Ensured cash drawers were in compliance with coverage and shortage standard and handled all assigned change funds and cash receipts.
● Overnight cash count and safely stored money in the safe.
● Securely handling money transfers to a collection agency (GARDA.INC) in the morning. Customer Service Representative and Data Entry
Xango - Lehi, UT
January 2007 to December 2008
Duties included:
● Assisted Dutch distributors with inbound calls and email.
● Provided important details to the customers about billing information, payment processing.
● Helped support customers with their down line procedures.
● Recommended products and services aligned with customer’s needs and preferences. Education
Associate in Arts (AA) in Business Administration
Walla Walla Community College - Clarkston, WA
April 2019 to June 2021
Associate of Applied Sciences in Accounting Technology Walla Walla Community College - Clarkston, WA
2019 to 2021
Skills
• Caregiving
• Medication Administration
• Hospice Care
• Bookkeeping
• Payroll
• QuickBooks
• General ledger reconciliation
• Accounting
• GAAP
• Financial Report Writing
• Bank Reconciliation
• Accounts Receivable
• Accounts Payable
• 10 key typing
• Computer skills
• Accounting software
• Customer service
• Office experience
• Microsoft Excel
• Microsoft Outlook
• Banking
Certifications and Licenses
Certified Medication Aide
Food Handler Certification
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