Sonya Dixon

Whitesburg, KY *****

adxgtg@r.postjobfree.com

+1-606-***-****

My passion is to help others in any way that I can. I enjoy working to resolve any issues a customer may have. I'm patient, kind and honestly ready for an opportunity to work for you! Authorized to work in the US for any employer

Work Experience

Tech Support representative

Customer Group/Foundever - Hazard, KY

October 2022 to April 2023

Took customer tech support inbound calls, Resolved billing issues as well as assisting with technical support issues with Intuit Quick books Online

Wendy's Crew Member

Wendy's - Elizabethtown, KY

May 2021 to August 2021

I took customer orders, resolved any issues with payments, or other order issues, cleaned and maintained lobby, prepped salads,made sandwiches

Education

Some college hours 30 in Business Administration

University of Phoenix-Online Campus - Remote

March 2012 to July 2013

High school diploma

Whitesburg high school - Whitesburg, KY

Skills

• Technical Support

• Computer Networking

• Troubleshooting

• Network Support

• Help Desk

• Software Troubleshooting

• VPN

Certifications and Licenses

Intuit Quicbooks Online Tech support