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2Nd Shift Customer Service

Location:
New York, NY
Posted:
June 01, 2023

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Resume:

CHARLES GRAHAM

***-*** **** **** ******

Paterson, New Jersey 07504

973-***-****

e-mail: adxgso@r.postjobfree.com

OBJECTIVE: To obtain a responsible and challenging position in the retail field where my work

experience would have a valuable application.

ATTRIBUTES: Practice Team Leader Quantity oriented

Proven Communicator Proficient training skills

Goal Driven Safety Awareness

CURRENT EXPERIENCE: Voyant Beauty

1135 Pleasant View Terrace

Ridgefield, NJ 07657

Compounder

EXPERIENCE: Provides clear and accurate documentation of each

phase of production

Handle prepared raw materials, verify correct chemicals/mixtures

added to batches, and follow compounding instructions

Ensure compliance of all company policies/procedures, cGMP,

SOP, and health and safety requirements

RELEVANT EXPERIENCE: Paterson Free Public Library

250 Broadway, Paterson, NJ 07501

Clerk Driver: 1982 - 2022

Union Vice President: 2007 - 2022

Lowe’s Home Improvement

265 McLean Blvd., Paterson, NJ 07504

Unload Associate: 2007 – 2011

Set up pallets in work area for unload team

Ensure all seals on RDC trucks are intact and correct

Unload RDC truck freight effectively and safely

Identify and isolate all special orders from truck for processing

Ensure freight is placed on the correct pallet for corresponding departments

Ability to operate power equipment:

Forklifts – order pickers – pallet jacks, etc.

Maintain communications with managers for department needs and concerns

Follow all safety rule and regulations

Ensure all king pin locks are removed from RDC trucks once the unload

process is completed

Ensure receiving area is clean at the end of shift

Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.

Physical ability to move large, bulky and/or heavy merchandise.

Physical ability to perform tasks that may require prolonged standing, sitting and other activities necessary to perform my job duties

1987 – 2004: TEVA (BIOCRAFT) LABS, INC.

Elmwood Park, New Jersey

Supervisor of Mixing/Granulation/Encapsulation/Powder Line Set-up/Warehouse Departments/Packaging

Manage all operations for 2nd shift staff consisting of 15 to 20 employees

Responsible for ensuring those correct and released raw materials are used

Responsible for ensuring that all rooms and equipment are properly cleaned and operated

Oversee all departmental procedures & scheduling for 2nd shift operations

Maintain & compose procedures relating to department operations

Review & approve production operation documents and batch records

Review & approve packaging protocol and packaging design

Coordinate material components and maintenance repairs for daily operations

Maintain compliance of cGMP’s, SOP’s & OSHA regulations

Improved efficiency & output of department through scheduling and process improvements

Provide and conduct training for current and new equipment and processes

Investigate and conduct non-conformance occurrences for department

Ensure compliance & quality standards through supervision and training

Document all 2nd shift downtime and report to appreciate director

EDUCATION: Passaic County Community College

Paterson, New Jersey

Business Management

Computer Programming

Eastside High School

Paterson, New Jersey

Academic

REFERNCES: Furnished upon request



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