Resume

FATIMA SENCION GUERRERO

***** ***** ***** ****

Tomball, TX 77375

Cell: 346-254=9639

E-mail: adxgri@r.postjobfree.com

Valid U.S. work permit

Education:

**** ** **** ******* ******e Nursing

Middlesex University

The Burroughs, London NW4 4BT

2001 to 2004 BA Translation English and Spanish

Middlesex University

White Hart Lane

London N17 8HR (Completed 3 yrs of 4 yrs)

1998 to 2001 Computer Literacy & Information Technology

Edgware College for Languages and Sciences

Obtained several City & Guilds certificates in

Computer Applications: Database methods 1, 2 and 3,

Word-processing 1and 3, Spreadsheet methods 1 and

Web Page Design level 2.

1994 to 1998 First Certificate in English grade(C)

Edgware College for Languages and Sciences

235-237 Finchley Road

London NW3 6LS

Employment:

Sep 21 Now Alorica

Current Employment Work at Home Financial Customer Service

Representative. Provides general account management, financial

Transactions, general account management, basic troubleshooting, Problem solving and escalating calls when necessary. Provided

Customer service for a retail electronic store placing orders, Processing payments and general account management.

March 21- Jun 21 West Park Communications Call Canter (On Site)

Provided General Customer service for a Solar Company with a Large volume of incoming calls. General account management

Aug 19 – Jun 20 St George School (School Nurse)

Provided nursing services for nursery, primary, secondary and

High school kids. Monitoring nutritional status monthly,

Updating health records as required implemented COVID 19

Protocols to ensure a safe environment for the students.

Oct 18 – Jun 19 Beliveo Call Center (Telecomunications Agent)

worked as a billing agent for COMCAST dealing with billing

Issues related to HSD, cable and phone services with USA

Base customers. Provide excellent customer support by

Communicating effectively with customers and solving their

Problems.

Nov 17 – Sep 18 Mexico Español Hospital (Surgical Nurse)

Provided pre and post-surgical care to patients undergoing

Surgical procedures; monitoring vital signs, administration of

IV and oral medications and surgical wound care.

Feb 17 – Oct 17 Teleperformance (Customer Service Representative)

worked as a billing agent for COMCAST dealing with billing

Issues related to HSD, cable and phone services with USA

Base customers. Provide excellent customer support by

Communicating effectively with customers and solving their

Problems.

Oct 13 – Nov 16 North Middlesex University Hospital NHS Trust

Sterling Way, N18 1QX London

Tel. 020*-***-**** 020*-***-****

T5 Respiratory Ward (Tracheostomy Care)

I provided holistic care to patients with chronic or acute respiratory conditions such as COPD, Asthma, Pneumothorax, TB patients and Tracheostomy care.

As it is a medical ward I have also dealt with patients with renal, cardiac, gastric, palliative, and endocrine conditions until the patients are relocated to the assigned wards according to their specialities. In T5 ward I provide Care to tracheostomy patients on a regular one to one basis. These patients come from a long stay at a Critical Care Unit and are now stable but require daily 24 hrs tracheostomy care. The care I have provided is holistic and adheres to the NMC code of conduct and guidelines. It complies with the Department of Health 6 c’s which are Care, Compassion, Competence, Communication, Courage and Commitment. Complying with health and safety standard procedures and infection control at all times. I have provided a safe and aseptic environment for the patients that I looked after. Displaying good communication skills when communicating with patients and family. For example I have managed to reassured patients at distressful times and ensured effective communication with all members of the multidisciplinary team working with me. I am able to prioritise my work effectively and performed all the nurse’s skills required such as IV therapy, the administration of oral medications, Catheterization for female patients, NG tube insertion, Wound Care, Suctioning, Chest drains, Oxygen Therapy, Peg and NG feeding regimes, Pressure area care, Blood transfusion, Tracheostomy care and more. I have actively participated in the admission and the discharge process of patients. I have completed all the relevant nursing training up to date.

2010 to 2013 Clinical Placements:

Year3

Day Treatment Centre at The Whittington Hospital(day surgery, endoscopy services).

District Community Nursing West Haringey team.

11 South Haematology ward at the Royal Free Hospital.

Completed the assessment of the various nursing skills such as Nutrition, Oxygen therapy, Catheterisation (urinary), Pre and post- operative care, skills associated with resuscitation, Blood transfusion, Administration of medicines, IV therapy and Care of the acutely ill patient.

Year 2

Plaster Theatre Royal National Orthopaedic Hospital

(Casting Techniques)

10 East Ward Royal Free Hospital (Urology and Nephrology Surgical and Medical)

5 North A Ward Royal Free Hospital (PITU Planned Investigations Treatment Unit)

7 East A Ward Royal Free Hospital

(Trauma Orthopaedics Surgical ward for elective Patients)

Year 1

Mackellar Ward Moorfields Eye Hospital (day Surgery)

Rochester East Ward St Pancras Hospital

(Rehabilitation)

Nancy Swift Ward Queen Mary’s House

(Mental Health)

Neurosurgery 6 South Ward Royal Free Hospital

Facilitated holistic care to patients with different health care needs.

Worked as part of the team with a wide understanding of the other health care professionals’ roles and responsibilities.

Diversified the specific cultural needs of patients, according to their culture.

Showed awareness of own role, limitations, responsibilities in all organisational aspects or care.

Understood and applied the care principles of surgical patients following organisational policies and procedures.

Differentiated the care of chronic and acute health care conditions in patients.

Adhered to all the aspects of infection control measures following Trust policies.

Applied all principals of aseptic non touch technique when dealing with wound care, IV therapy, Injection technique, and the safe handling of sharps and administration of medicines under supervision from mentor.

Displayed a great deal of compassion, empathy and good communication skills when communicating with patients and all members of the multidisciplinary team.

Able to prioritise the care needs of patients.

Took active part in all documentation, charting and reports giving accurate and clear information.

Maintained the confidentiality, privacy and dignity of patients at all times.

Able to work safely under pressure, always adhering to the NMC code of professional conduct.

Demonstrated good timekeeping and attendance, able to work responsibly and professionally.

Understands the importance of all nutritional aspects of patients care.

2004 to 2012 Private Home Care

Mrs Doris David

24 Farm Avenue

Cricklewood NW2 2DY

Provided all aspects of care to a wheelchair bound female service user suffering from alzimers disease, including the administration of all prescribed regular medications.

Work as part of the team with carers involved in the care of the service user.

Showed a great deal of responsibility, good communication and organisational skills in all aspects of care and house management.

2001 to 2004 Personnel & Care Bank

117-121 High Street, Barnet, Herts

Barnet, EN5 5UZ

Care Assistant

Part-time

Provided courteous, friendly and efficient service to service users with all sorts of health problems including spinal injuries and wheelchair bound.

Contributed to good communication with carers involved with the same service users, to ensure a much more teamwork atmosphere.

Showed a great deal of patience and understanding when dealing with people with memory loss, alzimers and dementia.

Diversified the needs of different people according to their culture and believes.

2000 to 2001 Private Home Care

Mrs Pearl Sparkes

19 Queensborough Court

Finchley, N3 3JP

London

Living work position, caring for a 90 year old lady with mobility problems and wheel-chair bound. Professionally assisted her with all aspects of personal care.

Fully involved in administrating the recommended daily medications.

Provided service user with moral support.

1994 to 2000 Torrington Homes

Acacia Lodge

37-39 Torrington Park

North Finchley, N12 9TB

London

Started as a care assistant for a residential care home with 29 residents.

Gain extensive knowledge in elderly care with all sorts of vulnerabilities and health conditions such as: Parkinson’s, alzimers, dementia, arthritis and many more conditions that are age related.

Developed current experience and became a senior care assistant also involved in the administration of morning, midday, and evening medication for all residents.

Demonstrated professionalism when writing daily reports concerning residents

Acquired professional training for emergency first aid, food and hygiene and b

Skills:

Exposed to the diversity of cultures of many nationalities with a great ability of interaction.

Excellent communication skills and persuasive abilities with service users.

Transferable skills such as teamwork and flexibility.

Acquired a great awareness of health and safety issues in the work environment.

Develop a great capacity to morally assist service users when suffering with depression.

When working in home care was able to show great organisational skills in the home environment

Languages:

English (fluent), Spanish (Mother tongue), Italian (lower intermediate)

Interests:

Religion, culture sports: ice skating (Hockey) roller blades, basketball and volley ball, listening to music, singing and dancing (especially Latin-American music and salsa), learning and understanding other cultures by mixing with people of different backgrounds and travelling reading religious books.

Contact this candidate