Haley Stiles
Nanty Glo, PA *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Behavioral Health Technician
Pyramid Healthcare - Duncansville, PA
April 2023 to Present
Home Health Aide
Bayada - Blairsville, PA
January 2023 to Present
Take care of client in their home
Report abuse and provide care to patients.
Correctional Officer
Cambria County Prison - Ebensburg, PA
February 2022 to Present
Trained here to be Pennsylvania certified c/o, block officer, maintain security, pat searches, manage inmate movement from block and within the block.
Taser trained, handcuff, oc training, pepperball. Pamlico Correctional Institution
Ncdps - Bayboro, NC
July 2021 to Present
Doing rounds, security check of vehicles before inmate enters and leaving vehicle, getting inmates ready for transport, making sure correctional objective is met by enforcing policy. Doing perimeter check making sure there is no contraband is found in the yard, and or parking lots, making sure all state vehicles are locked up and untampered with. Doing cell searches making sure weapons are confiscated and any other contraband is confiscated and inmate is written up and or taken to segregation, depending on what is found. Making sure Srg Members are searched more than twice a week. Doing property intake paper work and inventory of inmates property. Canteen inventory. Keeping yourself and other employees accountable for their actions. Making sure we as c/o are participating team building skills and professional business ethics. Keep up with correctional officer classes, because is mandatory for officer to stay current on all policy’s and new information that is concerning the prison and or management of inmates. Managing canteen lines and chow hall lines and making sure inmates swipe their resident card for chow. Being pepper sprayed certified and crdt certified to work on floor. Being firearm certified, to which you have to shoot above a 70 percentile. Which was accomplished by myself by shooting above average at the score of 86. Doing paperwork that concerns inmates. Giving them grievance paperwork, giving them paper work for the canteen to add money to their account, writing them up of their out of compliance and or not acting according policy. Walking inmates to medical and documenting those who need sick call and for the diabetic sticks. Documenting any damaged property that need repaired and putting in work orders to get it fixed. Checking inmates rooms to make sure lighting, faucets and toilets are properly working. Making sure that everyone is at line up on time and making sure anything that needs to be addressed before shift start. Making sure all procedures are followed as policy states. Avoid undue familiarity, and make sure all keys are accounted for and all gates are secured and doors are secured. Keep professional at all times, understanding prea and being certified in it. Picking up vaccines from other prisons, driving inmates to doctors appointments and or emergency medical hospital trips. Responding to all codes when called upon and acting on them upon arrival as it written in policy. Keeping security top priority. Being a good leader.
Warranty Clerk
Subaru - Wilmington, NC
June 2021 to Present
Claims, submitting warranties, and being organized and making sure the claims are approved. Service Coordinator
Capital ford - Wilmington, NC
April 2021 to Present
Answer calls scheduling appointments, making sure customers get good customer service, making sure their parts are ordered the appointments are scheduled for when parts get there. Nurse Aide
Windber Woods - Johnstown, PA
December 2020 to Present
US Navy
Government
November 2020 to March 2021
as an E-3,Following orders from higher authority ranking officials, keeping United States security top priority. Working long hours and motivating peers to complete daily tasks and trainings. Learning to be a good leader.
CNA - Certified Nursing Assistant
Richland Healthcare and Rehabilitation Center - Johnstown, PA June 2020 to September 2020
Nurse Aide
Cambria Care Center - Ebensburg, PA
April 2020 to September 2020
Bartender
Desparado inn - Texas
September 2015 to February 2016
Customer service, serving cocktails, alcohol based beverages, cleaning the bar and bathrooms, maintaining safety precautions, helping train new bartenders how to bartender properly. National guard army
Food service - Usa
November 2010 to April 2011
Small Business Owner
Maid/ computer repair/handyman/car detailing/gardening - Twin Rocks, PA May 2004 to March 2011
I ran three small businesses, maid services such as cleaning houses, weeding gardens, pruning bushes and plants, planting flowers, making and spreading compost. I also did small repairs and replacing floors, etc. I repaired computers, remove virius, updated software, installed virus protection, cleaning computers and keyboards. Replacing some parts, installing drivers and setting computers back to factory settings. I did some hiring and firing. I have experience in leadership and management. Home Health Aide/CNA
Self - Twin Rocks, PA
September 2002 to June 2009
Took care of gram and family members for years
Education
undergraduate in Human Resource Management
University of Phoenix-Online Campus - Arizona
March 2023 to Present
Some college in Criminal psychology/ psychology
Liberty University - Work at Home
May 2013 to July 2017
GED in General education
Pittsburgh job corps - Pittsburgh, PA
June 2009 to October 2011
Skills
• General Laborer
• Handyman
• Customer Service (6 years)
• Microsoft Office (8 years)
• Time Management (10+ years)
• Leadership Experience (2 years)
• Data Management
• Forecasting
• Sales Experience
• Military
• Front desk
• Gardening
• Law Enforcement (2 years)
• Security (2 years)
• Residential Cleaning
• Caregiving
• Writing Skills
• Conflict management (2 years)
• Laundry
• Home Care
• Typing (3 years)
• Records management (1 year)
• Individual / Group Counseling
• Social Work
• Organizational skills (3 years)
Military Service
Branch: national guard
Rank: E-1
Assessments
Organizational Skills — Highly Proficient
August 2019
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Office Manager — Familiar
January 2020
Scheduling and budgeting
Full results: Familiar
Data Entry — Familiar
July 2019
Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Familiar
Supervisory Skills: Directing Others — Familiar
January 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Familiar
Basic Maintenance and Repair — Familiar
January 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Familiar
Mechanical Skills: Aptitude — Familiar
January 2020
Understanding and applying mechanical concepts and processes. Full results: Familiar
Sales: Influence & Negotiation — Proficient
January 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Customer Service — Proficient
March 2020
Identifying and resolving common customer issues
Full results: Proficient
First Aid — Highly Proficient
April 2020
Treating common medical emergencies
Full results: Highly Proficient
Front Desk Agent (Hotel) — Proficient
April 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Early Childhood Development — Proficient
April 2020
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Work Motivation — Proficient
April 2020
Level of motivation and discipline applied toward work Full results: Proficient
Customer Focus & Orientation — Proficient
April 2020
Responding to customer situations with sensitivity Full results: Proficient
Scheduling — Proficient
September 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Nursing Aide Skills — Highly Proficient
September 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly Proficient
Management & leadership skills: Planning & execution — Completed September 2020
Planning and managing resources to accomplish organizational goals Full results: Completed
Work motivation — Proficient
April 2020
Level of motivation and discipline applied toward work Full results: Proficient
Sales skills — Proficient
April 2021
Influencing and negotiating with customers
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient April 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
May 2021
Responding to customer situations with sensitivity Full results: Proficient
Case management & social work — Proficient
November 2022
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Call center customer service — Proficient
May 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Attention to detail — Proficient
March 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Home health aide skills — Proficient
January 2023
Providing care to patients in a home setting
Full results: Proficient
Basic computer skills — Proficient
April 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Warehouse safety — Proficient
November 2022
Using safe practices in a warehouse setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Driver license