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Administrative Assistant Service Representative

Location:
Chicago, IL
Posted:
June 01, 2023

Contact this candidate

Resume:

Anita Burton

Senior Administrative Assistant

Chicago, IL 60609

adxgqn@r.postjobfree.com

+1-925-***-****

Seeking an Senior Administrative Assistant or Office Support support role within a innovative and growing firm.

Authorized to work in the US for any employer

Work Experience

Home Health Aide/Caregiver

Addus HealthCare, Inc. - Chicago, IL

November 2019 to Present

Assist Client with meal preparation, medical alert assistance, transferring/transporting, home maintenance along with personal hygiene assistance. Front Desk Receptionist

Aperion Care Of Oaklawn - Oak Lawn, IL

Present

Operates telephone/switchboard to answer, screen and forward calls, providing general information and taking messages. Greets visitors entering Facility and direct to various designated areas. Perform general administrative tasks such as word processing, scanning, faxing and data entry. Maintain the general filing system and electronic files. Receive daily mail and sort. Report any issues/concerns with Residents/ Consumers to Administrator and/or Department Managers. Customer Service Representative

Farmers Insurance Group - Chicago, IL

May 2018 to May 2019

Providing office assistance such as reception duties, answering phones, filing, scanning, faxing, provide assistance to Insured with payments, explanation of insurance coverages, endorsements, preparation of Certificates of Liability/Property Insurance, and general office duties Cashier/Customer Service

Circle K - Oak Lawn, IL

October 2017 to January 2018

Providing excellent customer service to store patrons, inventory management, cash/credit management, operation of Illinois Lottery terminal, POS system, and cleaning management, Certified Class C Fuel Operator trained and trained in Fuel Safety Management Assistant Manager

Leslie's Poolmart - Pittsburg, CA

April 2013 to May 2014

Provide excellent customer service to customers purchasing and inquiring information regarding pools, daily register tallies, inventory control, answering phones, and training of part-time employees for the Sales Floor

Senior Executive Assistant

Builders Bank - Chicago, IL

September 2006 to October 2008

Responsible for compiling borrowers' documentation for funding purposes Prepared and doc-check Borrowers' and Contractors' Sworn Owner/Contractor Statements for funding Transmitted documentation to participating banks

Date, scan, and file all lending folders (hardcopy and electronic) Verified details of commercial property and general liability insurance policies Compiled reports for weekly construction loan meetings Maintained electronic files for compliance with FDIC regulations and banking procedures Called for inspections as directed, updated contact database, alert Accounting for invoicing as needed; Maintained insurance certificate and loan documentation logs Maintained vendor/subcontractor files-invoices organized with statements only after verification of invoices and payment

Administrative Assistant

OWP/P, Inc - Chicago, IL

August 2005 to September 2006

Supported department managers and large architectural staff Performed scheduling and necessary communications for all meeting Organized training efforts for staff in Lunch N Learn format Reserved car and travel arrangements

Maintained equipment

Provided general administration assistance

Office Manager (Part-Time)

Stanford Construction, Inc - Oak Park, IL

September 2003 to August 2005

Prepared American Institute of Architects (AIA) contracts for commercial and residential projects Prepared General Contractor Sworn Owner Statements along with backup documentation Tracked subcontractors insurance certifications and prepared construction funding draws Assisted in obtaining necessary governmental requirements for projects Performed general office duties

Organized client/tenant folders, alert Project Manager for missing information/forms-signatures, make sure special orders are complete (windows, doors, tile, appliances, etc.) Pick up and/or deliver blueprints/building permits, and supplies as needed Administrative Assistant

HDR, Inc - Chicago, IL

February 2001 to July 2003

Maintained filing systems (paper/electronic filing Typed construction specifications

Prepared construction documents for bidding process Secured travel arrangements for staff, scheduled conference rooms Coordinated scheduling of off-site storage documents Administrative Assistant

PFDA INCORPORATED - Chicago, IL

April 1987 to October 2000

Provided administrative support to the Architectural Department. Typing, File Management, preparing Change Orders, Request for Proposals, maintaining contractor insurance certificates, reception duties and general office duties

Education

Medical Administrative Assistant in Medical

Everest College - Chicago, IL

October 2010 to July 2011

High school diploma in Stenography

Richards Vocational High School - Chicago, IL

September 1975 to June 1979

Skills

• OfficeMate Software Solutions, Microsoft Office Suite, PeopleSoft and Wind 2 Accounting Programs, MediSoft Medical Software, First Transit Software, exceptional communication skills, customer service skills and organizational skills

• Customer Service

• Customer Care

• Customer Support

• CSR

• Human Resources

• Meal Preparation

• Personal Assistant Experience

• Home Care

• Accounts Payable

• Administrative Experience

• Caregiving

• Microsoft Outlook

• Office Management

• Payroll

• Accounts Receivable

• Typing

• Microsoft Excel

• Office experience

• Microsoft Word

• Data Entry

• Bookkeeping

• Computer literacy

• Phone etiquette

• Patient monitoring

• Word processing

• Van driver

• Analysis skills

• Microsoft Office

• Clerical experience

• English

• QuickBooks

• Communication skills

Certifications and Licenses

Certified Notary Public of Illinois

May 2021 to May 2025

Assessments

Administrative Assistant — Completed

June 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Administrative Assistant/Receptionist — Completed

June 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Completed

Customer Focus & Orientation — Proficient

August 2019

Responding to customer situations with sensitivity. Full results: Proficient

Attention to Detail — Completed

June 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Cognitive Ability — Completed

November 2019

Combining pieces of information to form general rules or conclusions. Full results: Completed

Working with MS Word documents (intermediate) — Familiar November 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Familiar

Administrative assistant/receptionist — Completed

March 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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