GD

GEETANSHU DHINGRA 236-***-****

adxgpk@r.postjobfree.com

PROFESSIONAL SUMMARY

**** **** **** ****** ********* V5x2c6

Reliable, energetic associate who is detail-oriented, focused on top-notch customer service and friendly. Able to problem solve service issues to ensure exceptional customer experience.

SKILLS

•Verbal communication

• Public speaking

•Administrative management

•Proficiency in MS Word

•Computer Skills

•Teamwork and Communication

•Strong Work Ethic

•Incident Reporting

•Accounts Manual and Tally Software

EXPERIENCE

January 2019 – August 2020 More Superstore, Ludhiana

Store Manager

•Processed orders, determined charges, and oversee billing and payments.

•Efficiently managing and ordering in-store inventory

•Compiled customer feedback and recommended service delivery improvements to management.

•Collaborated with the team to quickly resolve customer complaints with the appropriate action.

August 2020 – July 2022 Reliance Superstore, Chandigarh

General Clerk

Generate business through lead generation, product promotions and online advertising.

Promptly respond to public enquiries in person or via phone, email, mail or social media.

Working in Teams with members from different backgrounds

Assisted new hires with training and paperwork.

Monitored office equipment and scheduled repairs.

Organize office documentation, maximizing efficiency and increasing productivity.

2023/01/5 to 2023/03/25 Freshii, ABBOTSFORD, BC, CANADA

PART-TIME EMPLOYEE

Prepare the orders

Attend the customers

Attend the calls and take the orders

Prepare the toppings and restock them

Pack the order for delivery and take-out

Clean and sanitize the area.

Handle payments (cash and credit cards) within the store’s system.

Address customer concerns and complaints in a diplomatic manner, working to

resolve quickly and to the customer’s satisfaction.

EDUCATION

Bachelor of Arts (Laws)

Guru Nanak Dev University, Amritsar, Punjab, India

LANGUAGES : English, Punjabi, Hindi

Contact this candidate