Project Manager Implementation
Resume:
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Canton, GA. 30115 CANDACE K. SHAKAR, PMP email: **************@***.*** Professional Summary: Proven successful Senior Project Manager with over 13 years of experience in an array of Industries including but not limited to, Information Technology (SaaS)/Infrastructure, Financial/FinTech, and Marketing while maintaining an excellent Customer Relations reputation and upholding the PMP values and standards.
EDUCATION:
University of Phoenix; Atlanta, GA; 2006 (3.9 GPA) PMP Certification- Project Management Professional- 2007 EXPERIENCE:
Fiserv; GA; Senior Project Management-PMO
Senior Project Manager-November 2021 to Present
Project Manage multiple IT Implementation projects to include, responsibilities such as, all scheduling, Project Plans, Stakeholder Registries, Resource Allocations, Budgeting, Client Relationship Management. Managed several SaaS and FinTech Implementations/Installs and Upgrades; projects range between 3–15- month project initiatives, some with more than 7 Integrations each; DDA/DDS Systems/Finxact/Accounting Interfaces/GL Systems; and more.
Perform and Manage Business AI, Power BI, Data and Statistics Analysis to implement Best Practices for improved processes and procedures, Monitor and Report productivity statistics to ensure Quality Control, using several different Software applications and integrating all key information. CKS Contracting; Canton, GA; Program/Project Management President- October 2005- August 2021
Project Managed several multi-million-dollar projects, to include the delivery of SOW, submittals, manufacturer drawings, and scheduling delivery of material to different locations using Waterfall and Agile managing concepts.
Managed and scheduled delivery of material and services to help customer meet timelines and completion dates. industries included: Data Systems, Financial Institutions, Infrastructure, and Construction; but not limited to.
Performed Industry Specific Business Analysis/AI data gathering to ensure Best Practices and improve productivity for vast types of Project implementations Constructed bid proposal and documentation to develop bidding procedures that would help contractors manage the bid room process when receiving multi proposals. Developed bidding structure and proposals for customer to analyze and evaluate multiple offers. Carreker Corporation; Atlanta, GA; Global Technology Solutions Implementation Manager-February 2000 to December 2004 Developed Gap Analysis comparing software platforms with an emphasis on the customer’s business needs. Produced a full set of enhanced Functional Specifications incorporating real time Business Case scenarios for primary core products during the initial and subsequent releases. Implementation Manager for three multi-million dollar accounts, simultaneously while coordinating releases and project timelines, identified risks, maintained documentation of changes, enhancements, future requirements and defects, while monitored progress throughout. Developed and presented corporate and product seminars to high level management, client end users, Technical support, and enhancement teams
Federal Reserve Bank of Atlanta; Atlanta, GA; Financial Services Division. May 1998-Feb. 2000 Section Manager – May 1998 to February 2000
Supervised staff of 49 employees in the reconcilement of $100+ Million of exception items per day. Department consistently ranked in the top 2 of productivity and in lowest operating cost and in the top 4 in quality enhancements out of 42 processing sites nationwide. Developed a staff retention program that included initiatives such as flexible pay rates, incentive and bonus program, flextime and team activities. Project resulted in a turnover rate decrease of over 400 percent during a 3-year period.
Served as the District Chairperson for software platform changes and enhancements Worked Effectively with several Project Management Techniques; such as, Agile, WaterFall, and Scrum Projects Windows and Mac proficient
Skilled in a multitude of Software Programs, i.e.: Microsoft Office 365: Word, Excel, PowerPoint, Project, Outlook, Teams Visio
Smartsheet
Clarity
Service Point/SharePoint
Google Business
QuickBooks
Service Fusion
Asana
GoCanvas
Airtable
Maui Mastermind
Dial Pad
HubSpot
GPS Monitoring Systems-Verizon
Excellent personal and professional references available upon request! Candace K. Shakar, PMP
Management Position Resume
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