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Call Center Vice President

Location:
Harvard, MA
Posted:
June 01, 2023

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Resume:

Jed Reitler, MBA 949-***-****

Harvard, MA ***** adxgox@r.postjobfree.com

SALES & MARKETING EXECUTIVE

Versatile leader with an international record of business development, marketing, sales, deal negotiation, and general P&L management. Proven leadership of global sales & marketing teams with profitable results in multiple industry verticals. Expertise with rapidly growing organizations and revenue.

Global Sales Management Digital Marketing Management

Sales Finance Management Business Development Management

Sales Operations Management Negotiate $100m+ Deals Credit Glory, New York, NY 2020 - Present

Vice President, Sales and Marketing

Overhauled national sales team to boost efficiency and profitability in 18 months. Lead sales and digital marketing of consumer credit repair.

● Increased revenue per agent 27%

● Increased deals per agent 23%

● Increased calls per agent 15%

● Lowered sales expenses 67%

● Lowered price discounts 26%

● Lowered unhandled leads 96%

VADAR Systems, Acton, MA 2014 – 2020

Vice President, Sales and Marketing

Grew profitable revenues of 2 divisions. Created innovative omnichannel marketing campaigns that have resulted in increased brand equity, new business channels, and expansive market awareness.

● Increased new accounts 375% and new revenue 620%

● Grew lead generation 210% and lead conversion 120%

● Lowered customer acquisition cost (CAC) 80%

● Lowered web service costs 98%

Jed Reitler adxgox@r.postjobfree.com 949-***-****

Cisco Systems, Irvine, CA 2008 - 2014

Business Development Director

Managed strategic growth of Cisco's $820M cloud and data center technology. Led negotiation teams, coordinating Sales, Legal, and Marketing functions.

● Implemented a new capital leasing model for on-demand cloud sales

● Optimized deals to help grow sales from $240M to $820M in one year

● Earned 2 awards in 1 year for team leadership and sales innovations Linksys, Irvine, CA 2000 - 2008

Business Development Manager

Program Manager, Project Manager, and Cross-Functional Team Leader of Advanced Technologies with Cloud Computing Experience. Brokered business partnerships to build new business models and enter overseas markets.

● Created global channels and expanded to $4m revenue in 2 years

● Drove market promotion to grow existing channel sales 350%

● Reduced subscriber loss 85% with new marketing programs Northrop Grumman, Los Angeles, CA 1996 - 2000

Contracts and Pricing Manager

Contracts and Pricing Manager, Database Systems Developer, Major Contract Financing Manager. Negotiated and managed contracts for advanced technologies and the $900M Super Hornet program.

● Won 80% of proposals bid to capture $50M in new business.

● Managed contracts and pricing for Nunn-Perry award winning mentor-protégé programs.

● Designed and built a new database with an easy-to-use interface for all Super Hornet contracts and deals.

EDUCATION

Bachelor of Science (BS), Microbiology & Molecular Genetics, UCLA Masters of Business Administration (MBA), Loyola Marymount University



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