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Front Desk Customer Service

Location:
Bonita Springs, FL, 34135
Posted:
June 01, 2023

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Resume:

Emily N. Melnick

Contact

***** ***** *****

Bonita Springs, FL 34135

727-***-****

adxgo7@r.postjobfree.com

Objective

Energetic, self-starter, customer-oriented individual looking for opportunity to work from home and use skills developed to become more involved in local community and assist family with gainful employment

Education

University of South Florida

St. Petersburg, FL

BAS in Criminology

St. Petersburg College

Clearwater and Seminole FL

AS Minor in Chemistry

Pinellas Park High School Criminal Justice Academy

Largo FL

Key Skills

Marketing

Office 365 Programs

Office Management

Bill Payment

Website Management

Social Media

Experience

2014 – Present

Work from Home • Hobby Businesses • Jewelry-making / Cake Decorating

Worked when opportunity presented making and decorating cakes and selling jewelry online on various websites after children born, now 9 and 6

2007 – 2009

Intake Screener • Pinellas County Juvenile Assessment Center

Intake of minors and those arrested or detained as a runaway to make determination of the correct placement

2004 - 2010

Customer Service Office Staff • Publix, Pinellas Park FL

Ran the cash office / made store cash deposits / created employee schedules / trained new employees / managed the point of sales area / helped the customers who with problems / performed money services that included Western Union and check cashing / answered phones;

Aprons Simple Meals Instructor

Cooked specific meals 6 times a day for a small crowd of customers / taught how to prepare the meal / explained how to use different cooking appliances and gadgets to encourage sales of those items throughout the store / showed how to prepare a healthy meal on a small budget;

Lead Cake Decorator

Made and decorated wedding cakes and torts / performed inventory on entire bakery / coordinated the annual wedding expo and other events in which our store branch participated.

2003 - 2004

Customer Service Manager • Winn Dixie

Store cash office accounting / running service desk / managing fellow employees / resolving any problems or complaints with store customers

Communication

While at Publix, I spoke with small groups frequently working the Aprons table. I was able to help customers with determining the design and needs when it came to their wedding and special event cakes. Customer problem resolution working the front desk was a key part of the job at Publix and Winn Dixie.

Leadership

While at Publix, I organized and participated in the county-wide Wedding Expo and trained new employees at various positions.

References

Available upon request



Contact this candidate