AMY L BURGESS

St Johns, MI 989-***-****

www.linkedin.com/in/amylburgess/ adxgne@r.postjobfree.com

LOGISTICS & SUPPLY CHAIN PROFESSIONAL

Accomplished and proven communicator with ability to build, foster, and fortify productive rapport across a range of disciplines at all levels and leading teams to achieve shared visions and goals. Solid background in developing and implementing new procedures focusing on front-end processes, while balancing competing resources and engaging stakeholders and strategic partners. Demonstrated ability to perform efficiently against tight deadlines, organize, plan and direct concurrent projects, establish clear lines of communication, make business-focused decisions, and remain diplomatic in difficult situations.

• Team Building & Leadership

• Training & Development

• Conflict Resolution

• Planning & Logistics Management

• Superior Customer Service

• Process Improvement

• Contract Negotiation & Administration

• Change Management

• Inventory Control

• Project Life Cycle Management

• Risk Management & Mitigation

• Cost Control & Reduction

EXPERIENCE

NEOGEN, Lansing, MI 2021 - Present

Production Planning Manager 2022 - Present

• Manage Production Planning and Supply Chain Assistant team members, including annual assessments

• Develop, revise, execute and maintain SOP’s, and training manual for Department including administration of corporate policies and adherence to by team members

• Facilitate Production update meetings, and interface with internal Departments on material throughput

• Run MRP per established schedules and analyze data to determine accuracy, completeness and required actions

• Prepare and present metrics, reports, and analysis of Department data

• Management of all Bill of Materials, and Item masters within MRP system Manufacturing Specialist (Production Scheduler) 2021 - 2022

• Create, maintain, and adjust a master schedule to establish sequence and lead time of each operation to meet shipping dates according to forecasts and/or customer orders

• Review batch records for completeness and accuracy

• Revise and approve Standard Operating Procedures and Bill of Materials DART CONTAINER, Mason, MI 2017 - 2021

Senior Supply Chain Analyst 2018 - 2021

• Assumed role of TMS logistics implementation lead while engaging directly with external software solution architects and the PMO to construct user acceptance testing scripts, monitor outcomes, identify issues, and implement required corrective measures

• Succeeded to secure business savings of over $500K of contractual fees by leading a nation-wide early termination negotiation on dedicated fleet agreements AMY L BURGESS adxgne@r.postjobfree.com PAGE 2

• Appointed as the logistics S3 process area lead to direct and monitor a team of subject matter experts for determining areas of improvement and executing standardized policies utilizing lean methodology resulting in a time savings of 3451 labor hours across multiple departments Transportation Procurement and Logistics Analyst 2017 - 2018

• Developed relationships with customers, internal and external departments while collaborating to support strategic initiatives to meet production and customer expectations

• Optimized regional coverage by 35% by expanding two dedicated fleet contracts

• Provided expert-level support in distribution center relocations within committed deadlines by steering and completing an RFP and negotiating a 25% discount along with executing pre-move activities and correct line of communication throughout the process PEPSICO, Lansing, MI/Flint, MI/Winston-Salem, NC 1999 - 2016 Corporate Trainer / Scheduling Analyst 2016 - 2016

• Optimized corporate efficiency and operational excellence by designing step-by-step standardized work instructions across a newly consolidated scheduling center enabled saving two full-time employees via enforcing documented instruction manuals

• Organized and led effective training and development programs to boost knowledge and performance of new hires through execution of three comprehensive one month training programs through both classroom instruction and off-site Skype or WebEx training

• Earned great appreciation from attendees and executive management for planning and designing highly effective and inspirational day-in-the-life style training of software and processes while cultivating a healthy collaborative learning environment for all Scheduling Coordinator 2007 - 2016

• Coordinated consolidation of local scheduling departments across Toledo, Minnesota, and 6 Western Pennsylvania locations within less than 30 days while maximizing overall productivity within the first year by 20%

• Succeeded to secure a Top 3 spot consistently on the Marketing Equipment National Logistics Scorecard for accomplishing above-target KPI measures

• Credited with receiving multiple performance awards for cross-territory coordination, flexibility, responding quickly and efficiently to accommodate various cross-functional initiatives and emergencies Warehouse Coordinator 2012 - 2012

• Handpicked by the Interim Warehouse Manager to take on a three-month special assignment to solve multiple warehouse issues; rectified auditing corrective actions accounting for over $3.5M of capital costs while training a successor

Main Parts Room Lead 1999 - 2007

• Held a top 2 spot on the National Scorecard exceeding national KPI standards

• Assisted in consolidation of the Detroit parts room and created operating templates for the organization Customer Service Repair Clerk 1999 - 1999

• Processed and dispatched service calls while providing friendly and effective results to each customer concern

ADDITIONAL RELEVANT EXPERIENCE

AMY L BURGESS adxgne@r.postjobfree.com PAGE 3

Independent Sales Representative, St Johns, MI 2004 - 2015 In Home Sales, Director

• Conducted online and in person group sales events, managed website sales, and developed strong client relationships through exceptional customer service

• Mentored, trained, and developed a team of 60+ to market, conduct business and manage finances

• Managed on hand inventory to limit backorders, shipped, and tracked deliveries EDUCATION

Associate Business (A.B.), Human Resource Management, Lansing Community College, Lansing, MI, Degree to be conferred 2025

TECHNICAL SKILLS

• Microsoft Dynamics, TMS, SAP, Mercury Gate TMS, Kronos, Roadnet AMS, NextGen Tracking System, Concur and Chrome River T&E, Microsoft Suite, Skype for Business, WebEx, Automatic Purchasing System

(APS)

VOLUNTEER EXPERIENCE

BOY SCOUTS OF AMERICA TROOP 631, Ithaca, MI 2015 - 2019 Training and Communications Coordinator / Committee Member

• Implemented a communication platform and an advancement program which provided leaders and parents visibility of events and scout progress

• Secured the program free of cost for the first year

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