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Senior business analyst

Location:
Silver Spring, MD
Salary:
125000
Posted:
June 01, 2023

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Resume:

CAREER SUMMARY

Dedicated Business Analyst with over 8 years’ experience delivering technology solutions to clients in various industries. Led multiple software development teams to successfully deploy technology solutions for clients utilizing Agile methodologies. Possess excellent communication skills allowing me to facilitate meetings with stakeholders and leadership.

PROFESSIONAL EXPERIENCE

T-Mobile - Sr. Business Analyst March 2015 – Present

Work on an Agile software development team tasked with developing and deploying modules to various enterprise platforms for periodic releases. Successfully assist the team in creating and delivering essential artifacts that enables the team to meet its sprint goals and client’s needs. Contributed to several successful deployments over multiple releases.

Sr. Business Analyst/Project Coordinator November 2019 - Present

Oversee Project activities and track key milestones to ensure the team is working towards committed timelines.

Continuously work with team members to ensure artifacts are delivered according to project milestones.

Participate in Monthly meetings with the leadership team to review project status & project trend, conduct risk analysis and assess mitigation plans.

Facilitate requirements gathering sessions with key stakeholders, ensuring the team understands the client’s needs.

Create and review user stories and acceptance criteria for development activities.

Facilitate system demo sessions with stakeholders and gather feedback.

Create dashboards to report periodic deliverable status.

Manage sprints in JIRA and utilize Confluence for key user research sessions.

Split complex user stories to create simple stories.

Facilitate Scrum ceremonies for the team such as sprint planning, daily standups, backlog grooming, sprint reviews and sprint demos.

Map business processes and implement solutions for process improvement initiatives.

Document key business processes and rules that could be automated.

Create standard operating procedure documents to identify key processes.

Create meeting minutes to deliver to key stakeholders.

Compile reports to create dashboards to be utilized during meetings with executives.

Successfully assisted the product owner to deploy several iterations of technology deployment that contributed to operational efficiencies for the organization.

Created reusable documentation for project status tracking, objective and key results tracking, and resource planning.

Project Coordinator/Business Analyst March 2015 – October 2019

Maintained project plans to track milestones across several projects.

Created risk assessment matrices for each project and escalated risks to the Project Manager.

Created and delivered monthly and quarterly status reports.

Tracked metrics across projects and used them as benchmarks for improvement initiatives.

Created process flow diagrams using Microsoft Visio to map out business processes to identify current and future state.

Documented key business processes and rules that could be automated.

Created standard operating procedure documents to identify key processes.

Created meeting minutes to deliver to key stakeholders.

Compiled reports to create dashboards to be utilized during meetings with executives.

Reviewed policies and updated as needed.

EDUCATION

University of Ilorin, August 2013

B.Sc. Information and Communications Science



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