Margo Sylvia **** Market st
San Francisco, CA ***02
************@*****.***
EXPERIENCE
Streetplus, San Francisco — Ambassador-receptionist March 2019 - March 2021
Giving vendors, guests and customers excellent customer service by showing attentiveness and great comunicacion.
St Vincent De Paul, Oakland — Shelter Monitor
March 2019 - December 2019 Maintaining safety and harm reduction Continuous overnight surveillance of the facility
Women's Hope House, San Francisco — on call staff support February 2018 - December 2019
Documentation and maintaining client records in accordance with program protocol and standards set forth by the DPH EDUCATION
Parkersburg South High School, Parkersburg wv — high school graduate
January 2002 - May 2005
Mountain State, Parkersburg —Bachelor's Degree
Psychology
March 2007 - May 2010
Relevant Understandings
Able t0 work in fast paced environments
Adaptable to change
Basic computer skills
Able to act with appropriate array of agencies
SKILLS
Highly motivated to achieve exceptional
results
Able to work with diverse populations
Teachable, assertive and reliable
Motivational interviewing techniques
Crisis intervention
Able to take direction and work
independent or as a team player
Excellent written, verbal and
organizational skills
AWARD
Employee of the year
Certificate of achievement
Employee of the month