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Web Developer Customer Service

Location:
Cumming, GA
Posted:
June 01, 2023

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Resume:

Jeff COPPOLA

**** ***** ****, ******* ** *****

Mobile: 678-***-**** E-mail: adxgfr@r.postjobfree.com

EDUCATION: Bachelor of Science, Computer Information Systems

DeVry Institute of Technology, Decatur, Georgia

Graduation: June 1998, GPA 3.48 / 4.0

QUALIFICATIONS:

Tools

Power BI

ColdFusion Studio 5

Microsoft SQL Server

Red Gate SQL Search

SQL Server Profiler

Google Cloud Platform

Visual Studio

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Fiddler Web Debugger

Chrome

IE

Languages

ColdFusion

ASP

JavaScript

XJS

HTML

CSS

SQL

DAX

Skills

Project Management

Agile Development

Data Analytics

Warehouse Management System

Microsoft Team Foundational Server

Agile and Scrum Concepts and Collaboration

Debugging

WORK EXPERIENCE:

System Information, Senior Analyst II

UPS

Atlanta, Georgia

Aug 2005 to Present

Sr Programmer Analyst in charge of two developer teams. I manage 5-10 developers working on two Power BI projects and support 3 applications written in ColdfFusion and .Net/XJS. The PBI projects are using SSAS and Google Cloud for the data storage. The support applications are using SQL Server.

My current duties consist of managing and assigning tasks to team member, designing, coding and debugging advanced Web applications using Power BI, DAX, ColdFusion, XJS, SSAS, GCP, SQL, JavaScript, CSS and HTML.

My responsibilities include working with clients using the full Agile software development lifecycle including the inception, construction, release, production, and retirement phases.

My daily tasks include Project Planning, Task Assignment and Time Management, Coding, Database Design, Debugging, Production Support, and Process Support by utilizing SQL Server, SSAS, Siebel Answers, SSIS and other tools. Data Pulls (Data Warehouse, SSAS, Google Cloud Platform, SQL Server, FTP, Flat Files and Imports).

I am responsible for creating and modifying SSIS Projects, Stored Procedures, Tables and Triggers. My responsibilities include Designing and creating Databases. Working directly with internal customers to develop and design specific web applications to meet their data needs. This includes Data mining and analysts, Data build and Web Interface design and coding.

Developed mapping applications using Esri mapping and spatial analytics.

Web Developer

Assurance America

Atlanta, Georgia

May 2003 to March 2005

Redesigning Cold Fusion web application called PTS using HTML, DHTML, CSS, VBScript and JavaScript. I work with SQL Server Databases running on IIS. My responsibilities consist of dealing directly with the users concerning the redesign and coding of new feature for the Policy Tracking System.

I was responsible for creating and modifying DTS Packages, Stored Procedures, Tables and Triggers. I also assisted in Network Support and Web Server Administration.

Web Developer - Contractor

Monte Hewett Homes

Atlanta, Georgia

2003 to Present

I created a web site for Monte Hewett Homes that won the 2004 Professionalism Award for best website for a builder in Atlanta and tied for the top prize with John Weiland.

Work directly with the client to help develop their ideal and create a fully dynamic web site that allows them to Create, Maintain and Delete whole communities.

The site was built using Cold Fusion, SQL Server, Flash, JavaScript, DHTML, CSS and HTML.

Web Developer - Contractor

Project8

Atlanta, Georgia

Sept 2001 to May 2003

Designing Cold Fusion and ASP web application using HTML, DHTML, CSS and JavaScript. Working with SQL Server Databases running on IIS. My responsibilities consist of dealing directly with the client concerning site design and coding.

Lead Developer assigned to create a fully dynamic and self-sufficient web site for Teen Research using Cold Fusion and a SQL Server Database. This application allows the company to manage their own content through an administration tool. They can upload PDFs for immediate viewing by their customers. The client is able to edit HTML content through a content manager. All aspects of the site can be managed, such as Menus, Indexes, Links and Content. Style Sheets control the look and feel of the entire site. All main navigation uses drop down menus and layers. The presentation side is built dynamically, so any changes made show up immediately.

The site included a search tool using Cold Fusion Verity search engine. The search results are dynamically changed to filter the results.

Lead Developer assigned to create an Office Directory Tool for Cedian written in ASP using an Access Database, which allowed an administrator to upload employee’s photos and other information. The administrator enters contact information about each employee and uploads a photo for that person. When the administrator chooses an image file to upload, they are presented with a preview image to review before the actual file is uploaded. Style Sheets control the look and feel of the entire site. All main navigation uses drop down menus and layers.

Lead Developer in charge of recoding an application called “The Vault”. “The Vault” is a time tracking application written in Cold Fusion using a SQL Server Database. When a developer works on a job, they are required to enter their time spent on each job. Style Sheets control the look and feel of the entire site. This application was also used to allow clients to sign in and see the status of their web site. The clients are able to view work in progress, comps, test sites and leave comments.

Lead developer assigned to create an online directory written in ASP using an Access Database. This tool allowed employees to acknowledge that they were in the building by selecting in or out. The application displayed the names, extensions, time in or out and status. When an employee signed in or out an image of an arrow would show up indicating that the data for that record has been changed. The beginning data was imported into an Access Database from an Excel spread sheet. Style Sheets control the look and feel of the entire site.

Web Developer

Network Communications Inc.

Lawrenceville, Georgia

Oct 2000 to July 2001

Design and code advance restate web sites using HTML, DHTML, Coldfusion, JavaScript, and SQL.

Lead Developer assigned to create an internal ColdFusion application to read returned emails from the TREB server. This application was developed using ColdFusion 4.0, SQL, HTML and JavaScript. Used SQL Enterprise Manager to Alter and maintain the SQL Server database. DHTML is used to control the look and feel. When a user requested restate information an automatic email was sent to the customer confirming that their request was received. If the user entered an invalid email address, the email was returned. Using ColdFusion to read through the emails and search for specific text, I was able to create a report file that could be displayed through a web interface. This report showed the user name, market ID, Book Number, email address and other information. Then the list was compared to the current database and any valid email address found for that user was used to resubmit the confirmation email.

Assistant Developer assigned to assist in developing a Virtual Tours application. This application was developed using ColdFusion, SQL, HTML and JavaScript. All of the SQL statements used were run against a SQL Server database. The development interface used was ColdFusion Studios 4.5. DHTML is used to control the look and feel.

Lead Developer assigned to create an Independent Distributorship web site. This application was developed using ColdFusion, SQL, HTML and JavaScript. The development interface used was ColdFusion Studios 4.5. My Responsibilities were coding and designing the web site from start to finish. I worked directly with the client. Using forms I was able to collect data from potential customers and send the information to the client in a formatted email.

Lead Developer assign to create an automatic FTP process using ColdFusion and Stored procedures. The process extracted data from a SQL Server database. Used SQL Enterprise Manager to Alter and maintain the SQL Server database. The data was then striped of carriage returns and line returns. All dates were formatted. Pipe delimited files were created in text format and stored on the local Windows NT server.

Information System Analyst

Southern Company

Norcross, Georgia

Sept 1998 to Oct 2000

Supporting and Developing Web Applications using HTML, DHTML, ASP, VBScript and Java Script on Windows NT running IIS.

Lead Developer assigned to create an intranet application called “Call Over Flow Scheduler” for Georgia Power using a strict Southern Company methodology. All development was done using InterDev 6.0. My responsibilities included meeting with the client, Designing User Interfaces, Presenting Prototypes, Creating Detailed Documentation, Planning and Research. VBScript and HTML was used to create the client side user interface. ASP and SQL were used for the server side, running IIS on a Windows NT server. I was responsible for setting configurations for Virtual Directories, Security Settings and User Privileges under IIS. I created and maintained User Groups. Converted the test Access database to a production Oracle database. Used SQL Enterprise Manager to Alter and maintain the Oracle database. SQL Server DTS was used to convert data from Access to Oracle.

Intranet Support for over fifteen production applications running IIS on Windows NT servers. Responsibilities included:

Dealing directly with clients concerning enhancement and maintenance requests. All development was done using InterDev 6.0.

Creating and maintaining User Groups

Research and planning migration of all applications from Access to SQL Server.

Created a detailed Power Point presentation of the current network structure, including Data Sharing, Data Flow, Application Locations, Users, Databases, Directory Structures and Other Information.

Up sizing all applications from Access to SQL Server using SQL Server DTS.

Recoding SQL statement and ASP database connections to work with SQL Server.

Configuring converted table structures to repair problems during conversion, such as column names with spaces and data types.

Creating linked tables to SQL Server databases for users running pre-existing scripts and forms written in Access.

Lead Developer assigned to rewrite and combine two customer service support applications and add enhancements. All development was done using InterDev 6.0. Used SQL Enterprise Manager to Alter and maintain the SQL Server database. This application was used to report problems and/or bugs with the current CSS system. I was responsible for working directly with the client. Using the Southern Company methodology. My responsibilities included meeting with the client, Designing User Interfaces, Presenting Prototypes, Creating Detailed Documentation, Planning and Research. VBScript and HTML was used to create the client side user interface. ASP and SQL were used for the server side, running on IIS on Windows NT. I was responsible for setting configurations for Virtual Directories, Security Settings and User Privileges under IIS. Created and maintained User Groups.

System Consultant

Self Employed

July 1992 to Present

Implemented solutions to problems related to stand alone computers by diagnosing hardware and software.

I have installed Modems, Sound Cards, USB Ports, Hard drives, Motherboards, Power Supplies, CD-ROMs, Floppy Drives, Video card and other types of computer components on hundreds of computers.

I have diagnosed over one hundred computers for technical problems. Both software and hard ware related. I have never come across a problem I could not resolve. I have worked closely with customers to understand the problem and offer the best solution.

I have worked with computers that are connected to Networks. I have installed and configured network cards. Including cable modems and home networks.

I am efficient in building computers from scratch and loading all software and drivers.



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