Soaliha Lakhani Syed

adxgfm@r.postjobfree.com • 714-***-**** • Corona, CA

PROFESSIONAL SUMMARY

Business Analytics Leader with a track record of applying data driven models to sales, marketing, business operations and delivering tangible results. In-depth experience analyzing data and developing business insights. Ability to articulate complex analysis in a clear, precise and actionable manner. Experienced at managing individuals, groups and working across departments.

CORE COMPETENCIES

Process redesign and change management

Team building and leadership (experience with hiring, mentoring, and supervising team)

Business Growth and Retention

PML Management

Business and Technical Analysis

Business Consulting

Excellent Presentation and Deck Creation

SKILLS

Business Transformation Product & Program

Management

Team Building & Development Vendor & Customer

Management

Financial Systems Enterprise Resource Planning (ERP) Enterprise Architecture IT Service Management

Business Intelligence & Analytics Data Governance Waterfall & Agile SCRUM Methodologies Enterprise Architecture

Oracle IBM Cognos TM1

Tableau/PowerBI/Alteryx SQL Server Azure Cloud Service

MS Office Jira

Industry/Systems Knowledge QB, Xero, Netsuite,

ICIMS, Smart Recruiter, Paradox, GEMS, Workbrain,

Mytime, Nielsen, Asana, Gartner, Talend. Atlas, MYA RELEVANT WORK EXPERIENCE

ADVANTAGE SOLUTIONS Irvine, CA (8/2014 - Present) Leading sales and marketing agency with a workforce of over 45,000 and $65B in sales. Senior Business Intelligence Manager (4/2021 – Present)

• Develop and execute multifaceted Business Intelligence strategies, while building integration to/from foreign systems through the expansion of an enterprise data warehouse; develop and disseminate reports to stakeholders (Project Unity)

• Assess and analyze data analytics, in addition to mining data and utilizing meaningful use indicator mapping and integration to accurately and efficiently manage workforce systems.

• Partner with business unit leaders to form an Analytics Center of Excellence by restructuring multiple disjointed business unit teams, eliminating duplicative reporting by 95%.

• Instituted the EDW Steering Committee and sustain trust-based relationships with directors, Vice Presidents and C-Level executives aligning leadership with enterprise data goals.

• Led KPI development and tracking, across Advantage Solutions business units (Daymon, SRS, SAS, CDS, NES, OCE), providing insights leading to reductions in operating costs through the Boost Gig Model project.

• Cut vendor costs by 50% by reviewing and renegotiating contracts.

• Manage a $2M annual budget.

Senior Manager Operations (3/2018 – 4/2021)

• Built Finance/Operations Shared Analyst model to support multiple cross functional corporate teams throughout Advantage.

o Major contribution through COVID was building operational PowerBI dashboards to revenue driving clients such as: Pepsi, Walmart SAS, Headquarter Selling Team, SC Johnson, and Tyson Grocery Soaliha Lakhani Syed

adxgfm@r.postjobfree.com • 714-***-**** • Corona, CA

• Designed and implemented the use of predictive analytics (position control model) as an early warning tool for the in-field and talent acquisition operations team.

• Defined data driven approach for measuring and sustaining operational levels within the talent acquisition and field operating model. Ensured that data collection, preparation and processing helped support business outcomes.

• Stood up Centralize Scheduling function across 6 intercompany platforms, Walmart, Wakefern, Target, Kroger, Albertsons, and Meijer to

• Facilitated cross employee sharing to increase employee utilization and decrease companywide turnover for part time employee population.

• Designed requirements needed to build an operational data warehouse for applicant tracking system and coordinated development with 3rd party systems engineers located in Pakistan.

• Assisted Advantage to adopt advanced BI tools to include Alteryx, UI Path, and Power Bi to streamline reporting and automate manual/administrative tasks Workforce Operations Manager (8/2016 – 3/2018)

• Designed a cross functional automated process, the Shared Talent Bank, to reactivate dormant associates across a platform of 40,000 people to assist field managers in roster clean up; reassigned 4,000+ associates since September 2016.

• Lead a team of analysts, engineers and coordinators that oversee the Advantage Human Resources Applicant Tracking System “ICIMS.” Primarily for the Talent Acquisition recruiting cycle, the team’s functions include maintaining ICIMS, ensuring accuracy of corporate data, and reporting.

• Conduct the monthly forecasting, budgeting, and accounting exercises for all of Talent Acquisition in support of the SVP of Workforce Management.

Prior Successive Positions: Senior Workforce Operations Analyst, Workforce Operations Analyst and Talent Acquisition Recruiter (8/2014-8/2016)

LCPI CORONA, CA (11/2018-Present)

Business Intelligence Director (Contract/Temp Project Work) (11/2018 – Present)

• Purrfect Auto (8/2022-Present)

• Translational Pulmonary and Immunology Research Center (11/2018 -8/2022)

• Kraken Wings (08/2021 –12/2021)

• Pinite Info Solutions/HCL Technologies (10/2019 – 06/2021) WALT DISNEY CORPORATION (Parks and Resorts) ANAHEIM, CA (3/2007-2/2015) Workforce Management Associate Analyst (1/2011-2/2015)

• Managed labor planning for 8,000 cast members of the Entertainment Division; collaborated with 7 operational leaders and 30 managers within the resort to level set fluctuations in demand to align with unplanned park events and changes in park hours.

• Communicated fluctuations in labor requirements with workforce planning teams which included park operators, scheduling managers, schedulers, and talent acquisition.

• Facilitated monthly best practices meetings for all workforce analysts.

• Designed and automated functional reports for park operators to increase efficiency. Project Controller Assistant (10/2011 – 5/2012)

• Assisted Controller to build annual budget of $45M for 25+ Entertainment divisions within California Adventure.

• Validated underlying financial data to ensure actuals closely aligned with forecast.

• Corrected entries in Workbrain to confirm all transactions in system were properly coded. Soaliha Lakhani Syed

adxgfm@r.postjobfree.com • 714-***-**** • Corona, CA Prior Successive Positions: Costumer (2007), Costuming Admin (2007), Safety Lead (2008), Deployment Scheduler (2008), Production Scheduler (2009), and GEMS Systems Trainer (2010) EDUCATION

California State University, Fullerton Fullerton, CA Bachelor of Arts, Accounting & Marketing January, 2012 CERTIFICATION

Six Sigma - Black Belt

McKinsey Academy – Asian Executive Leadership Program (Inaugural Cohort)

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