KENNY THOMPSON

SR. SALES/OPERATIONS MANAGER

D E T A I L S

ADDRESS

Bellevue, WA

PHONE

562-***-****

EMAIL

adxgey@r.postjobfree.com

S K I L L S

Leadership and

Management

Effective Team Leader

Highly Organized

Organizational Skills

Decision Making

Strong Communication

Skills

Multitasking Skills

Ability to Work Under

Pressure

Management

Analytical Thinking

P R O F I L E

As an experienced Operations Manager with over 30 years of expertise, I have a proven track record of success in managing complex operational projects and teams. My career has been characterized by a relentless pursuit of operational excellence, a commitment to continuous improvement, and a focus on achieving business objectives.

My experience spans various industries, including manufacturing and logistics. I have a deep understanding of supply chain management, inventory control, and process optimization. Throughout my career, I have developed and implemented effective strategies that have improved productivity, increased efficiency, and reduced costs.

I am skilled in project management and have experience leading cross-functional teams to successful project completion. I possess excellent communication and interpersonal skills, and I thrive in fast-paced, dynamic environments. My ability to build and maintain strong relationships with stakeholders at all levels has been instrumental in achieving organizational goals.

As an Operations Manager, I am committed to driving results and continuously improving processes to ensure business success. I am confident that my skills and experience make me a valuable addition to any organization. E M P L O Y M E N T H I S T O R Y

Owner / Operator / Sales Manager, Thompson's

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May 1989 — Jan 2023

• » Implemented comprehensive sales plan to meet overall business objectives for account acquisition, revenue, and margin.

• » Handled performance management and compensation decisions to effectively recognize and motivate employees.

• » Prospected for new leads continuously across territory to drive new sales.

• » Cold called prospective clients to build awareness for company offerings and generate substantial interest.

• » Created proposals and completed presentations to close sales worth as much as $100,000.

• » Worked with department managers to meet staffing and resource levels forexpected demands.

• » Connected with customers to build trust and leverage consultative sales techniques.

• » Delivered sales presentations to highlight benefits of products.

• » Selected, developed, and deployed staff to effectively meet territory objectives.

• » Researched market and competitors regularly to effectively anticipate opportunities and threats.

• » Formulated strategic plans with competitive approaches in line with organizational targets.

• » Determined price schedules and discount rates.

• » Engaged customers to quickly identify needs, negotiate contracts and close sales.

• » Prepared budgets and approved budget expenditures.

• » Determined price schedules and discount rates to maintain competitive positioning.

• » Reviewed operational records and reports to project sales and determine profitability.

• » Reviewed operational records and reports to inform sales strategy.

• » Resolved customer complaints regarding sales and service. Sales and Operations, Dunn Lumber

Jan 2022 — Present

• Analyzed sales trends and customer feedback to identify areas of improvement and recommend strategies for increasing sales

• Developed and implemented sales training programs that improved sales skills and resulted in a 30% increase in sales effectiveness

• Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 30% increase in sales

• Developed and implemented a sales process that improved sales efficiency and effectiveness

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