Service Representative Customer

West Palm Beach, FL ***** • 561-***-**** • *********@*****.*** • Online Digital Resume

Professional Summary

Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Skills

Valid Driver's License

Assisting Drivers

Verbal and Written Communication

Customer Service

Heavy Lifting

Driving and Transportation

Work History

Driver, 02/2018 to Current

King Services LLC – West Palm Beach, FL

Delivered goods and products to customer on time and in excellent condition. Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions. Loaded and secured items in trucks to avoid damage to parcels during delivery. Delivered employees and materials to job sites daily. Driver's Assistant, 06/2017 to 07/2020

Arrigo Enterprises, Inc – West Palm Beach, FL

Assisted driver with product or package deliveries to residential and commercial locations. Arranged packages on truck to achieve best use of storage space and to minimize damage. Loaded products or packages onto trucks and organized items according to preset sorting procedures.

Displayed very good communication and customer service skills. Lifted and carried packages weighing up to 100 pounds. Customer Service Representative, 03/2013 to 06/2016 Jeanella Imperial LLC – West Palm Beach, FL

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants. Arnouse Racine

Provided primary customer support to internal and external customers. Delivered prompt service to prioritize customer needs. Education

Associate of Science: Medical Coding & Billing Specialist, 02/2006 Florida Career College - Miami - Miami, FL

High School Diploma: 06/1996

Palm Beach Lakes High School - West Palm Beach, FL Languages

French

Full Professional

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