Sales Associate Customer Service
Resume:
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Rachelle Fontenot
Objective Motivated learner looking to utilize my work experience to help solve problems and deliver on Sales and Marketing strategies. I have 12 plus years of experience in management, account management, and relationship development. Experienced in project selection, planning, promoting, and execution. Education Louisiana State University at Eunice – Studied Psychology 1998 - 1999 Cosmetology Training Center - Louisiana Cosmetology License 2005 - 2006 Argosy University – Studied Psychology 2009 - 2011 Work Experience
All4U Transport - Load and Transportation Coordinator 2022- Present
Responsible for searching and booking loads for trucking companies across the United States.
Review and assess contracts and requirements for driver load capabilities.
Assist with dispatching and managing loads for all drivers from start to finish.
Inform all drivers of individual responsibilities for the duration of the load, from load pick up to drop off.
Provide support to all drivers and assist with any situation or issues while hauling loads.
Create and sustain clear and effective communication as well as professional relationships amongst drivers, brokers and peers.
Café Josephine - Customer Attendant 2021-2022
Responsibilities include setting up and breaking down of serving areas throughout the venue.
Provide outstanding service with extensible knowledgeable of all dishes served.
Clean and sanitize work and customer areas before and after each meal.
Organize work areas and dining rooms in preparation for each meal.
Utilize all opportunities to up sale products and services.
Create reports with customers and clientele data to track experience and identify opportunities for improvement.
Vanicor’s Bar and Juke Joint – Manager and Customer Attendant 2015-2018
Responsible for assembling business requirements into detailed, production-level specifications detailing new features and enhancements to existing business functionality.
Manage various events (small and large), including setup and troubleshooting activities and tasks.
Handle all financial aspects of the business, including inventory, employment, marketing, training and entertainment.
Sprint PCS - Sales Associate 2005 –2007
Responsibilities include deploying technical support, customer service, contract management, and managing sales opportunities.
Worked with employees on career development plans, skill building, and placement onto project opportunities maximizing career growth experience.
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