Ms. Cecil Coraza Dulfo

Taliwa, Malitbog Southern Leyte Philippines 6603

Blk. 547 #03-37 St. 51 Pasir Ris Singapore 510547

Mobile: Philippines +639*********

Mobile: Singapore +659*******

Whatsapp: +659*******

Email: adxgdu@r.postjobfree.com

Education:

Philippine Red Cross First Aider ( Course Completed September 2022 )

Caregiving NCII ( Graduated April 2023 )

Saint Thomas Aquinas College, Sogod Southern Leyte Philippines

Bachelor of Arts Major in Mass Communication

Saint Theresa’s College, Cebu City Philippines (Graduated May 2000)

Summary of Experience:

13 years in Customer Service, Sales & Operations at Singapore Changi Airport. More than 4 years of experience in the field of Offices & Administration, involved with general office duties, including secretarial works, receptionist duties and general administration tasks associated with day-to-day running of the company. 1 year of experience in the field of Purchasing, involved in inquiries and making local and international purchase orders, etc.

Work Experience:

Consuelo K. tan Memorial Medical Center Inc.

Sogod Southern Leyte Philippines

December 2022

Caregiver

Provide care and support to infant and toddler patients.

Provide care and support to elderly patients.

Respond to emergency.

Clean patient’s room, toilet and bathroom.

Sprint-Cass PTE, LTD.

Changi Airport, Singapore

December 2007 – September 2020

Senior Customer Service / Sales Associate ( Electronics & Gadgets )

Handled customers’ product inquiries and complains, personal or thru email.

Handled logistics and process product returns and warranties.

Provided complete pre and after Sales Service to International Customers.

Cash Register Operation / Point of Sale [POS]

Performed Product and General Inventories and Merchandising

Performed other assigned tasks from time to time as directed.

Able to comply Monthly Sales Target and a Team player.

Attended training for Quality Service Management by: Singapore Institute of Retail Studies (with certificate)

Attended Effective Retail Selling Process by: Sprint-Cass Management ( with certificate )

Attended Customer Service Skills Program by: Changi Airport Group (with Certificate)

Participated multiple times in Changi Airport Group’s Changi Orientation Program (with certificates)

Participated in different product trainings.

Saipem Spa. – Sharjah Branch

Sharjah, United Arab Emirates

January 2005 – December 2005

Buyer / Purchasing Officer

Handled inquiries, both local and international suppliers.

Arranged deliveries of ordered materials in the Logistics Department

Prepared comparison sheets and issued local and international purchase orders.

Cebu North General Hospital, Inc.

Cebu City, Philippines

March 2002 – August 2004

Department Head

Acted as head person for customer inquiries and complaints.

Handled administrative and office works.

Keep track of document distribution and circulation.

Entering and updating data and files in the database.

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