Entry Specialist Data
Resume:
Nancy Grzegorczyk
Hubert, NC *****
adxgbv@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Care Profession – Illumifin/LTCG - Minneapolis, MN December 2021 – current
Work in the call center taking new claim, checking on payment status, and helping with any questions or calls in the policy the caller may have. I have three clients I work for: Allianz, SFB, and Lincoln. I also am in the Lincoln message center doing all the incoming emails and sending replies back to the incoming emails. I also help with the chats with the manager and the lead manager for any questions that come in from the new hires, or the current CCP’s that may need help. I have worked on priority calls for the manager as well. When graded on calls, none have been failing grades, most range in the 95 or higher range of call grades. No fails on any calls. I have taken all the necessary training classes on HIPPA and cyber stealing. I have been asked to train for the new client Transamerica as well. I have recently been trained on a new client CalPers to enter the POA into the system we work with. I have all the HIPPA training, and cyber security training classes completed.
Data Entry Specialist Insight Global - Minneapolis, MN
September 2021 to December 2021
Data entry for the 3rd largest third-party long-term care group. Enter and process EFT payments for long term care. This company is a temp agency. I was hired on by LTCG, now formally known as Illumifin.
Accounting Manager Simrin Nicole Interiors - Jacksonville, NC
September 2019 to Present
Input all account transactions, accounts receivable, accounts payable, bank reconciliations, quarterly sales tax report, year-end 1099’s, customer service, make sure contractors have current W9 and certificate of insurance, keep all customer info up to date, year-end tax reports. Close books out for yearend and get tax ready. The company has now added a new branch to it and I do all the bookkeeping for it as well,
Accounting Manager Wrenn Home Improvements - Swansboro, NC
May 2019 to September 2021
Accounting/office manager. I handle the customer service calls that come in and schedule all estimates. Handle this for two branches, one in Swansboro and one in Wake Forest. Handle all the invoicing for customers, Type up all the estimates, create invoices, take deposit payments, and do collection calls as well. Handle all incoming accounts payables and handle all accounts receivables. This past year I did the 1099’s for over 75 vendors. Handle the W9 and certificate of insurance. Keep vendors up to date and validated. Fixed an accounting nightmare when I started. The accounting books were not up to date, nor were most of the transactions coded correctly. The prior manager posted everything so badly it took me 6 weeks to get it post correctly and quick books to balance. Handle bank reconciliations, worker’s compensation, monthly reports, and the sales tax report for the company. Handle all the banking that is needed. Keep a running accurate daily cash total for the owners.
Compare rates for the best insurance for our company. Run our payroll for 30 employeesand make sure mileage and hours are correct. Handle all incoming calls from home oweners wanting repairs on their home. Work closely with the production manager to make sure all materials, and employees are on job site to complete a home repair.
Accounting Manager/Office Manager NextHomeCapeFear - Wilmington, NC
August 2017 to April 2019
Duties included- Accounts payable, cut commission checks for real estate agents who close real estate deals. Paid weekly invoices to over 200 vendors. Reconciled statements from vendors monthly. Collected rent payments, and security deposits and record edit in a rental trust account. Distributed security deposit refunds or Bill's due to renters when they moved out. Held earnest money for pending real estate transaction sin a Trust account. Kept spreadsheet records of money held. Yearly audits of this account were held, and this account was always on point reconciled. Accounts Receivables, payroll, HR duties. Reconcile bank statements. Recorded all misc. incoming payments, whether it was insurance or refunds or rents. Keep commission records for agents and broker in charge. These records were reconciled once a month for the company’s financial reports. Kept all monthly financial records for both the real estate side and the property management side. Set up new agents, new employees, and keep personnel files on all. Kept the office running and on schedule. Kept all office equipment on maintenance schedules and kept all office supplies replenished. Handled renters, and contracted vendor’s needs as they came into the office. Kept the w9's and required insurance forms up to date on all vendors and subcontractors. Entered the necessary journal entries for rents paid, commissions earned, and commissions dispensed. Kept journal entries of payroll, and payroll taxes. Kept all loan payments up to date and recorded the necessary journal entries. Used quick books for 5 separate companies, and the main company had 5 separate sub folders for each account in it.
Human Resources and Accounts Receivable - Duties include doing daily cash receipts to balance the cash drawers for three branches every night. Doing daily deposits of cash from the cash
drawers and doing deposits from the payments .. Handle the insurance for all full-time employees, handle the new hire paperwork needed to get the employee entered the computer system, and the payroll system. E verify the new employee, and I9 all new hires. Pull time sheets, make sure all employees have clocked in correctly and documented the correct times in and out for lunch. Maintain the employee records, for the ESR monthly report, and the BLS report that is quarterly. Maintain the payroll system, so as payrolls entered correctly and on time for all paychecks or direct deposit is made one time. Pull commission sheets for 8 salesmen, and make sure they are filled in correctly, and the commissions are documented correctly, so the salesperson gets the correct commission. Enter in the Receive the VIP Incentive money in and reconciled that account. Receive and reconcile the ACH payments that came in 4 times a month. Reconcile the value tek gift cards for all locations. Reconcile and pay all the insurance bills that came into our branch. Receive payments for all rental properties, and the utility bills and make sure the tenants pay both on time. Balance the insurance, commissions, salary, and incentive accounts at month end.
Branch Manager Down East Insulation - Jacksonville, NC
May 2009 to July 2017
Branch manager - these duties include writing out schedules for 4 crews, making sure jobs are accurate and ready for us to work on, controlling inventory for two divisions in the branch, maintaining job costing and inputting info for the customer invoices. CustomerService for multiple contractors and homeowners, Planning and delivering materials needed for every job, and making sure all the jobs get done completely and correctly the first-time. Keeping the work schedule moving in a forward motion, and in a timely manner. Maintaining 6 trucks maintenance and keeping them in working order to keep them on the road for jobs. Reconcile monthly gas audits for all 6 vehicles to make sure the gas use is not being abused or used for private vehicles by employees. Reconcile and verifying financial records at the end of the month. Keeping our branch in a positive profit not a loss. Work in excel, word, MYOB billing system, and Helix, a private proposal/work ticket system. Keep the salesman on track and keep his commissions and sales up to date and moving forward. Keep 10 employees on track work wise and the workflow coming in and moving forward. This title as includes bank reconciliations, bank deposits, accounts payable, accounts receivable, debt collections, and customer service. Personal one on one with vendors and contractors alike. Have used QuickBooks in the past, but this company does not have that we have our own MYOB program. - Office Manager/ Human Resources - receptionist 3 lines; accounts receivable; accounts payable; billing; receiving; contract billing for 9 major Federal Govt. base work accounts; spreadsheets for sales and commissions; payroll for 29employees; collections; type proposals and work tickets; figure employee pay performance pay; and scheduling.
Accts Payable/Accts Receivable Progress Construction/PC Water Co. - San Diego, CA
June 2006 – July 2009
- Accounts Payable – verify all invoices incoming for 59 different apartment complexes. Invoice and keying over 10,000 invoices per month for 386 vendors. Verify and reconcile vendor statements, handle incoming questions or problems for the vendors. Do bank reconciliation’s, file 1099’s at year end, and handle all new vendor information on w/9’s and worker’s comp, and liability insurance. Research past due invoices or incorrect invoices. Keep current files on all invoices entered and paid. Handle petty cash. Keep5 manual checkbooks current and 5 computer check books current. - Accounts Receivable – PC Water Co. – handle all incoming payments via mail or called in credit card. Handle all incoming calls from 4,600 tenants. Handle complaints, correct incorrect billing statements collect money, do month end closing, and year end closing. Work hand in hand with property lawyers for unattainable collections, send out 3 day pay or quit notices to nonpaying tenants. Handle collections, and misapplied payments for all tenants. - Use Yardi data base, and QuickBooks, Excel, MS Word
Accounts Payable/data entry National Graphic Supply - Albany, NY
February 2003 – May 2006
Albany, NY Accounts Payable- price checked and quantity checked over 1000invoices weekly. Checked and corrected information on purchase orders. Reconciled monthly bank statements and weekly extra discounts given to vendors. Crossed -trained for accounts receivable; posting payments, file clerk, kept records of all check stubs and invoices from vendors. Kept records of 10 salesman’s expense reports and cut checks for them. Kept daily banking sheets. Entered and kept up the manual checkbook, handled petty cash, kept up the computer check book as well. Billing clerk and keyed invoices that were to be mailed daily. Typed in over 200 invoices daily. Kept up the daily and weekly filing.
Data entry/Customer Service Credit Bureau of Southwest Georgia - Albany, GA
March 1999 to December 2002
For three separate branches, I keyed new accounts on an average of 4,000 per month. Keystrokes were 13,800. Did customer service, took debtor and client payments. Helped with the process of obtaining a credit file; answered general questions pertaining to the credit file. Telephone operator for seven phones lines directed to 29 different people. File clerk, organized collection invoices, keyed accounts, mail clerk, and mailed over 8,000 collection letters weekly.
Data entry/Customer Service X-Cel Contacts, A Walman Company - Vista, CA
January 1997 to October 1998
Typed contact lens orders. Customer service- took orders and handled customer problems and/or complaints. Handled payroll. Figured time sheets and entered weekly bonus information. Researched and issued credit for any returned or defective lens from clients. Packaged and mailed out as many as450 orders daily to more than 2,000 accounts. Cross-trained for management jobs as well. Worked on the nightly computer backup person. Finished tallying invoices, confirmed all orders and invoice totals daily, and closed computer system down for the night.
Education
BS degree in Financial Management
Park University - Parkville, MO
May 2005
Mariner High School - Cape Coral, FL
June 1991
Skill
QuickBooks online, QuickBooks Desktop, Excel, Word, Outlook, Teams, One Note
References Upon Request
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