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Administrative Assistant Customer Service

Location:
Baltimore, MD
Salary:
18-20
Posted:
June 02, 2023

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Resume:

XIOMARA VIVAS

Pikesville, MD ***** adxg7w@r.postjobfree.com 443-***-****

PROFESSIONAL SUMMARY

Dynamic bilingual professional with ten years of experience managing large sales portfolios, accounting, functions and processing payroll; unique ability to build strong client relationships. Highly dependable, reliable, and requires minimal supervision. Excel in fast-paced environments and handle stressful situations. Love serving and helping others while valuing teamwork. Excited to learn and take new challenges and initiatives.

SKILLS

● Bilingual (English/Spanish)

● Strong Organizational Skills

● Efficient & Task Prioritization

● Inventory Management

● Proficient in MS Suite

● Community Resources

EXPERIENCE

● Administrative Support

● Team Collaboration

● Cash Handling Principle

● Proficient in FoxPro & Exactus

SBM Site Services, Baltimore MD June 2017 –Present Custodian

● Provide high-quality cleaning services to bilingual clients

● Provide exceptional customer service

● Assist additional team members with additional tasks

● Perform administrative duties as assigned

● Completed all cleaning services in timely manner K&I Consulting and Associates, Owings Mill MD Feb 2016 –Jan 2018 Compliance Assistant

● Input of data to system

● Review of closed files

● Scanning of documents

● Administrative support

● Call Center in spanish

Power Building Service Baltimore, MD Dec. 2013 – Jan 2016 Custodian

● Provide high-quality cleaning services to bilingual clients in a Fortune 500 Company

● Provide exceptional customer service

● Assist additional team members with support

● Perform administrative duties as assigned

Support Center for Breastfeeding El Salvador Apr. 2012 - Aug. 2013 Purchasing Officer

● Managed large sales portfolios and secured institutional project purchases

● Processed payroll and produced financial reports using accounting software

● Tracked and managed inventory

● Provided outstanding customer service to clients from diverse backgrounds European Drug Company, S.A. de C.V. El Salvador May 2011 – Mar. 2012 Accounting Administrative Assistant

● Updated accounting books and financial records

● Managed the marketing department’s accounts and activities

● Provided outstanding customer service to clients and assisted with their prescription needs

● Developed strong customer relationships

● Performed administrative duties as assigned

EDUCATION

William & Lanaea C. Featherstone Foundation, Featherstone Global Workforce Participant 2023 University of El Salvador, Bachelor's Degree-Business Administration 2010 Community College of Baltimore County, Adult ESOL Course 2014-2015 1



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