cCaroll Kae C. Retief

Business Management

Contact

Address

Doha, Qatar

Phone

+974********

E-mail

adxg2p@r.postjobfree.com

LinkedIn

https://www.linkedin.com/in/caroll-kae-caballes-0b

Skills

(Windows10 & XP), Advanced Microsoft Excel, Microsoft Word Advanced, PowerPoint Beyond Basics, Basic Troubleshooting, Microsoft Outlook, ADOBE Pro, Internet (Outlook Beyond Basics), Emails, SAP P20, Quickbook, Trello, XSource, Discord, GSuite, CRM HubSpot, 3CX, Salesforce, Slack, Tmetric, AroFlo, ClickUp, Xero, DropBox, EzzyBills, GovRpts, Canva, Typeform, Siteground, CrazyDomains, Squarespace, Practice Protect, Team Meetings, Loom, Zoom, Tsheets

File and record management

Practice management

Policy Development

Staff Management

Profit improvements

Relationship building and retention

Hiring and recruitment

Software

Adobe, Windows 10-11, Microsoft 365, Gmail, Gsuites, Outlook

References: To follow if required

Management professional with history of meeting

challenges in complex organizations that rely on

collaborative skills to contribute to company growth and

success. Proven track record of delivering results in

fast-paced environments that have pockets of ambiguity.

Stellar command with delivering results, win-win

outcomes, and navigating cross-functional teams.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Administrator & Executive Assistant to the CEO

(Jan 2020 – November 2022)

The Small Business Lounge & CZM Australia

Supervised and provided guidance to staff members, motivating them to perform their best.

Oversaw financial operations such as budgeting, billing, and collections.

Exceeded goals through effective task prioritization and great work ethic.

Open local office for the company which includes license process, hiring, rental etc.

Managed team of employees, overseeing hiring, training, and professional growth of employees.

Prepared variety of different written communications, reports and documents.

Trained interns and newly hired team members on office procedures and computer system.

Developed close working relationships with front office and back-office staff.

Developed policies and procedures for effective practice management.

Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.

Provided supervision and management to team of support personnel.

Check emails regularly and provide flexible hours for emergency

Part Time Secretary & Licensed Insurance Agen

AXA Insurance Philippines, Dumaguete City (August 2019 – Jan 2020)

Part Time Virtual Social Media Manager and Chat Support

GLOBAL VISA SOLUTION LLC, Dumaguete City (June 2018 – Dec 2018)

MEA Region Cost & Compliance Controller (June 2013 – Jan 2017)

NOKIA NETWORKS, Dubai

Resolved conflicts and negotiated mutually beneficial agreements between parties.

Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Managing costs efficiently, a function that can be part of the Finance, HR, Procurement or Administrative Services Department.

Responsible for accurate, timely and quality periodic reporting data, analysis and planning of project related financials (sales, costs, gross margin, inventory, receivables, resource planning across all BU's and BL's (Customer Business Controller accountable)

Ensures compliance with Nokia financial policies, instructions, guidance, processes, tools, accounting principles and internal controls in the project

Executive Secretary (MEA Regional Director of Marketing & Sales) June 2006 – June 2013

NOKIA NETWORKS, Dubai

Resolved conflicts and negotiated mutually beneficial agreements between parties.

Collaborated with team members to achieve target results.

Proved successful working within tight deadlines and fast-paced atmosphere.

Used coordination and planning skills to achieve results according to schedule.

Demonstrated respect, friendliness and willingness to help wherever needed.

Developed and maintained courteous and effective working relationships.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Developed team communications and information for meetings.

Office Manager Cum Executive Secretary

ELYACO AGENCY BRANCH (AFFINIA/DANA USA) Dubai (June 2003 – June 2006)

Improved operations through consistent hard work and dedication.

Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.

Proved successful working within tight deadlines and fast-paced atmosphere.

Preparing pricing/quotations, proformas, claim and order form

Responsible for full PA duties including telephone coverage, travel & hotel bookings

Diary management, meeting coordination, preparation of confidential reports, documentation, and other correspondence

Manage Public Relations Officer's Tasks with government departments

HR Assistant

SPORTS ROYAL INC, Cebu (April 2002 – April 2003)

Education

BBA: Business Management

2002 Silliman University - Dumaguete City, Philippines

Bachelor of Science: Further Studies in Forensic Psychology

2020 Shaw Academy - Dublin, Ireland (Masters Degree – Undergrad)

Accomplishments

Nominated for July 2013 CFO Nokia MEA Employee of the Month (runner up)

HABC Level 2 Award in Emergency First Aid at Work (QCF) for (2013-g)

2013 Lean Six Sigma for Beginners Training & Assessment (passed)

2013 I Own Quality Training and Assessment (passed)

2013 Information Security in NSN Training

2009-2013 NSN Ethical Business Training

2012 – 2013 Anti-Corruption Compliance Training

2012 Focused Mind Training (4 Modules)

2008 Code of Conduct Training & Test (passed)

Certifications

Lean Six Sigma

Interests

Playing Sports, Reading, Watching Documentaries, Nature Tripping, Traveling, Coaching

** Owns SME in Dumaguete Philippines

MACK’s Customized Shawarma

Caroll & Co.)

Bayt.com IQ Test Result:

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