Data Entry Warehouse Worker
Resume:
Sonya Baez-Esparra
Upbeat, energetic, confident, and flexible customer service associate with over 10 years of experience in retail environment and customer service. Reliable, trustworthy, and friendly associate who quickly learns and master's new concepts and skills. Recognized as employee of the month consecutive months for services.
Ability to communicate with customers and provide exceptional services, proven ability to increase sales through upselling techniques and positive feedback. Administrative skills to assist any production industry.
WORK EXPERIENCE
Warehouse Coordinator
Simplified
Nov 2021- Current
* Dispatch
* Experienced user with Microsoft access,excel and outlook
*Expeditor
*OSD (Overage,Shortage and Damaged freight)
*End of Shift Report
*Plan and Inform Dock Activities
*Maintain contact with carriers to collect data about daily performance.
Warehouse Worker/ Administrative/QC
Lewis Main Exchange
April 2021 - Nov 2021
*Quality Control of products coming into Warehouse
*Inventory Control
*Trained new associates/orientation
*Administrative duties as needed daily
*Customer service
*Assisted in maintaining a clean, well-stocked store for customers during their shopping experience.
Customer Service/ Administrative
Lewis Main
Apr 2013- April 2021
*Assist Customers with questions or inventory
*Epp and Star Card applications
*Price and Stock jewelry and watches
*Sell jewelry and watches
*Critical counts
*Run register/Cash handling
*Clean and Dust area
*Do pick up from both CCO and Customer Service
*Create Jewelry and Watch Layaways,Refund,Trade Up and Repairs
*Customer Satisfaction
SKILLS
Strong knowledge in Microsoft Office, 45 WPM, 10key, Leadership training, Accountability, Data Entry,
Inventory, Quality Control, Teamwork, Communication Skills.
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