Melissa T. Adams
*******.*.*********@*****.*** 336-***-**** linkedin.com/in/melissatadams
Experienced Administrative Support Professional
I am an experienced Administrative Assistant skilled at enhancing work environment operations, procedures, and logistics. I am focused on achieving goals and objectives that result in organizational as well as professional growth.
Professional Skills
Service Oriented
Critical Thinker
Active Listener
Logistics
Inventory Control
Self-Motivated
Knowledge of Administrative and Clerical Procedures and Systems
Data Entry – 12,000+ S.P.H.
Typing – 55 w.p.m.
Organizational Skills
Deductive Reasoning
Polished and Professional Demeanor Active Learning Skills
MS Office Suite
Enthusiastic Attitude
Time Management Multi-line phones
Accounts Receivable
Excellent Oral & Written Communication Skills
Epic Software
Peoplesoft Software
Professional Experience
Personal Assistant/Administrative Assistant/Data Entry Specialist Temporary Agencies, etc. 2019 – Present
Actively job seeking while continuing to work for a temporary agency in warehouse positions and assisting self-employed automotive mechanic with the organization of his business. Assisting with housekeeping at a local bed and breakfast.
Executive Assistant Military Order of the Purple Heart 2018 – 2019
Executed weekly reports on activities concerning veterans. Coordinated with and assisted veterans with different plans of assistance. Received several certificates indicating approval to help veterans and their families thru M.O.P.H. Answered telephones, worked consistently with Veterans Administration in a Federal Building, also had federal security to work in the building as well as with V.A.
Administrative Assistant Randstad USA 2017 – 2018
Assisted Manager with telephones, put stock up, restock refreshments daily. Created labels with stock/bar code reader. Helped customers by retrieving orders. Used a software program to enter patients files from paper file to electronic files. Responsible for helping dispense of said paper files and maintain upper level of doctor’s office. Entered data into software program for Pricing Department. Created sales using same system. Used time management to meet deadlines. Customer Service Rep for 7 exclusive “high touch” clients, plus available to over 50 other clients to help their employees elect health insurance benefits for each company’s Annual Benefits Enrollment. Managed account balances to discover outstanding debts or other inconsistencies. Collected all information needed to calculate bills receivable. Checked the data input in the accounting system to ensure accuracy of final bill. Also used a software program designed for trucking mileage and fuel reporting to adhere with government regulations on fuel taxes.
Temporary Agency and Continued Education Winston Personnel and F.T.C.C. 2015-2017
Worked for a temporary agency as a Data Entry Specialist. Gathered sensitive legal data for processors to sell insurance to qualified applicants. As well as helped students at local community college prepare for new semester, picking up required texts and supplies. I continued my own education at Forsyth Technical Community College.
Administrative Office Specialist Wake Forest Baptist Health 2007 - 2015
Performed administrative duties using Epic and Peoplesoft software program for 5 managers in Environmental Services office.
Ordered office supplies and maintained weekly par stock tickets; kept chemical requests in order.
Created new personnel files and maintained all employee files.
Compiled reports for weekly departmental meetings to provide vital statistics regarding timed intervals in each room per each housekeeping tech.
Handled all office machine maintenance. Managed all vendors i.e. I signed for all stock being brought in to our stock area.
Education
National Career Readiness Certification – Silver Level – 2015
Forsyth Technical Community College - HRD: Employability Lab
Introduction to Clerical Assisting
Forsyth County Public Library - Microsoft Excel, Microsoft Word, and Microsoft PowerPoint
Central Columbia High School, Bloomsburg, PA
Professional Affiliations
National Association of Professional Women 2015
Professionals in Transition 2015