RAYMOND W. CROFF

**** ** **** ****** **.

Port St Lucie, FL 34952

281-***-****

adxg0f@r.postjobfree.com

OBJECTIVE: To apply my knowledge and experience within an organization to improve profitability, customer satisfaction and the overall performance.

EXPERIENCE:

Nov/2021 to Carrier Corporation, Palm Beach Gardens, FL (HVAC Co.)

Present Global Supplier Quality Manager

Manage all supplier quality data and reporting and governance of progress key metrics.

Maintain KPI dashboard and all access requests.

Lead the development of “Focus Supplier List” across all BUs.

Lead strategic improvements of programs (V-dive, Rating criteria, etc.)

Review and update supplier procedures and processes as necessary.

Interim Assoc. Director of Supplier Quality & Development

June/2016 to Schlumberger – Rig Power and Controls, Houston, TX (Acquired Omron)

Sept/2020 Center Manufacturing Manager

Manage day to day operations including warehouse, production, purchasing, planning, quality, facility maintenance and security.

Provide design feedback to Engineering department for product improvement.

Provide customer support from project quotation to project commissioning.

Assist in supplier contracts and long-term relations.

Maintain inventory levels and lead inventory review for obsolete material.

Convert over to Schlumberger system and processes.

Aug/2008 to Omron Oilfield & Marine, Houston, TX (Oil & Gas Drilling Equipment)

June/2016 Quality Manager

Implemented Quality System to become ISO 9001:2008 compliant.

Improved QC efficiency with the use of visual indicators and scheduling system.

Redesign of HVAC ducting to reduce cost by $15000 per system.

Member of the Microsoft SharePoint implementation team.

Developed KPI scorecard for all departments.

Managed budgetary requirements for both Quality and Warehouse departments.

Team lead for the implementation of Lean manufacturing reducing cycle time by 43%.

Implemented barcoding to reduce errors and improve efficiency.

June/2006 to Baker Hughes Inc –HTC, Houston, TX (Oilfield Services)

Aug/2008 Quality Assurance Supervisor

Management Representative for ISO 9000:2000, API Q1 and Baseefa certification Audits.

Developed the Supplier Quality Team and database to improve supply base performance.

Project Lead for transition to Knowledgebase business process software.

Point person for all customer QMS audits.

Member of the INTEQ Global Quality Team to create/maintain alignment across facilities.

HTC instructor for Root Cause Analysis methods (Fix-It, Cause Mapping, FMEA, etc.)

Senior Quality Engineer

Maintained Corrective/Preventive Action and Internal Audits

Assisted Manager with ISO 9000:2000, API Q1 and Baseefa certification Audits.

Maintained Quality web page to provide the organization with the most current information.

Monitored and performed trend analysis on First Alerts from field locations.

Sept/2004 to FMC Technologies, Houston, TX (Subsea Oil & Gas Production Equipment)

June/2006 Supplier Development Engineer

Acting Lead/Manager during transition period.

Monitoring and improving machining supply base, consisting of 15+ suppliers (domestic and international).

Perform continual improve efforts to top grade our supply base, including Process Mapping, Cause and Effect, FMEA.

Perform qualification and surveillance audits with suppliers to determine compliance to ISO 9000:2000 and API Q1.

Feb/1999 to Datamax Corporation, Orlando, FL (Thermal Label Printer Manufacturing Co.)

Sept/2004 Senior Quality Engineer

Leading Supply Engineering Team to qualify suppliers, establish process control capabilities, and establish kanban requirements.

Member of Lean Initiative Team that reduced inventory (Point-Of-Use), reduced cycle time, and completed our efforts to convert the company to a Lean environment.

Perform supplier audits and implement process improvements to maintain a high-quality level.

Production Manager/Industrial Engineer

Oversee approximately 100 manufacturing employees. Tracking productivity, quality, training, and overall performance of manufacturing department.

Directly involved with new product development. Managed new product beta test, working directly with marketing, customer service, technical support, engineering, and upper management.

Managed implementation of Lean Manufacturing System to improve productivity, quality, and space utilization.

Feb/1997 to The Magnetix Group, Winter Garden, FL (Media Duplicator/Fulfillment Co.)

Feb/1999 Manufacturing Manager/Industrial Engineer

Designed plant layout to optimize output and efficiency, including offices, production, fulfillment, and warehouse.

Developed an Inventory Management System to track inventory levels, generate purchase orders, receive incoming materials, generate work orders, and ship product to customer.

Feb/1996 to Sawtek Inc, Apopka, FL (Micro-electronics Manufacturer)

Feb/1997 Production Scheduler

EDUCATION: Bachelor of Science in Industrial Engineering and Management Systems

University of Central Florida (May 1996)

TRAINING: Six Sigma Black Belt Certification (SixSigma.US, Peter Peterka – Master Black Belt)

Six Sigma Green Belt Certification (SixSigma.US, Peter Peterka – Master Black Belt)

OSHA – General Industry Safety and Health Training

Petroleum Fundamentals Completion (PETEX – University of Texas Petroleum Extension Service)

ISO Lead Auditor Certification (DNV Inc.)

ISO Internal Auditing Certification (DNV Inc.)

Geometric Dimensioning and Tolerancing Certification (Engineers Edge Consulting)

Lean Manufacturing Certification (Florida MTC)

BHI Fix-It Instructor and Cause Mapping Completion (Root Cause Analysis Methods)

REFERENCES AVAILABLE UPON REQUEST

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