Service Rep Customer

CUSTOMER SERVICE SPECIALIST

Hassan Johnson

PROFILE

Front office support, strong customer service skills, proficient in Microsoft 365 Time management, WebEx, Excellent communication skills, 40wpm, Genesis Sales force experience, Strong work ethic

EXPERIENCE

CUSTOMER SERVICE REP-ALORICA-2021-PRESENT

Provide information to customers regarding accounts, Handle billing inquiries, manage multiple systems simultaneously, Establish and maintain outstanding relationships with customers.

CUSTOMER AND MAINTENANCE SERVICES- REP-INGERMAN-2019-2020 Answer tenant service call request, contact tenants to schedule maintenance service, provide basic repair and preventative maintenance, provide professionalism when dealing with disgruntled customers.

MAINTENANCE SUPPORT SUPERVISOR-DELAWARE COUNTY COMMUNITY COLLEGE-2015-2019

Schedule minor maintenance repairs, coordinate with staff on safety concerns, provide weekly spreadsheet on maintenance provided, file completed work orders. CUSTOMER SERVICE LEAD&WAREHOUSE COORDINATOR-STOKE-2005-2015 Provide shipping labels for products, Rf scanner, coordinate with carriers and vendors for timely deliveries, make and receive calls to customers and vendors, provide consistent contact with management, responsible for providing warehouse staff with daily duties and weekly schedules.

EDUCATION

Strath haven high school, Wallingford Pennsylvania Graduate 1999 4901 SOUTH HICKORY AVENUE,BROKEN ARROW OKLAHOMA 74011 918-***-****